Category: | Cell Phone Store |
Address: | 627 Broadway, Bangor, ME 04401, USA |
Phone: | +1 207-992-9090 |
Site: | centralmainewireless.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 12–5PM |
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Lynne Darling
3 Things you should know if you just moved to Maine: 1. Ive had AT&T, Verizon and US Cellular. US Cellular is the only one that works well up here. 2. Not all US Cellular stores are created equal. Central Maine Wireless is the best. Ive been with them for 4 years and 5 different phones. I do have a tendency to be hard on my phones. My last switch over I got a lemon. Central Maine Wireless was wonderful. They didnt give me a hard time, they just helped get a new phone. This was particularly great, because I was going on vacation and their 30-Day equipment switch-out period was almost up. 3. Yes, everyone there is great, but Paul is the best! If you’d like to get the best customer service, go to Central Maine Wireless (and see Paul if he’s available)!
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Tephrit Tryoni
This was the most unfulfilling and BS cell phone store experience in all my life. Libby Scott is absolutely the most useless and dis-informed, "manager?" Everything she told me turned out to be lies. Please know this, US Cellular may have the best signal out of any other carrier up here, but, Their In-town Brick and mortar is just plain interfering with the publics ability to choose anything else but signing a contract. Problems with devices or hardware issues, and connectivity with other carriers phones, or even un-ocked ones, these "real" people just plain Stink. The one dude with the skinny slacks is helpful to a point. Read forums and educate yourselves.
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Angelica Laurenovics
We have had several experiences with Central Maine Wireless, and all have been beyond positive. The staff there is so knowledgeable, and friendly. The best part about doing business there, is you always have a friend in the business. If you ever have an issue with your account, or with your equipment, you can just reach out to them, and they will help you. No need to call the 800 numbers, and wait on hold for hours-the team at Central Maine Wireless will help you out immediately. We highly recommend doing business with them.
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Janessa Corrigan
This was by far the most unsatisfying and useless cell phone experience I have had. I was forced to have my local US Cellular store call to tell the Bangor workers how to do their jobs. It took 5 total trips into the store, 3 Apple representative agents, and 3 calls to my local US Cellular to get the job done. Absolutely useless. Get it together, Bangor Bullshit Store.
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Karen Nadeau
I was previously with a different carrier, any time I needed to make changes to my plan it often meant long lines and speaking with someone who rather be elsewhere. Not at Central Maine Wireless! On both occasions that I needed assistance I was promptly greeted by Paul, he answered my questions and promptly fixed my issue. Keep up the good work!
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Nathan OKe
Love my phone but forget about customer service here. When i paid my bill at verzion they had a dedicated greeter at the door to help the quick customers so they wouldnt have to wait, not the case with us cellular... you wont even be acknowledged or glanced at until its your turn which seems to always be about 30-40 mins after you arrive.
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Matthew Clapp
Libby Scott is NOT a good salesperson. NOT knowledgable and NOT helpful.
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Heather McQueen
very friendly and very prompt when helping