Sprint Store
| Category: | Cell Phone Store |
| Address: | 2180 N Causeway Blvd #4, Mandeville, LA 70471, USA |
| Phone: | +1 985-727-5556 |
| Site: | storelocator.sprint.com |
| Rating: | 3.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM |
Location
Photos 1
Reviews 15
LA
Lauren Davis
I went in to this location today with my mother only to be treated absolutely terribly by a salesperson named April Swaggerty. How this person is allowed to work in customer service is beyond me. We started our conversation by telling April that my father had just passed away and we needed to change our plan. After Ms. Swaggerty fumbled around on her computer for 15 minutes trying to log in to her account she finally started to "assist" us with a blatantly rude attitude because somehow its our fault that she cant navigate her own computer system. She couldnt figure out what to do so instead of asking another co-worker or supervisor for help she said we would have to drive across the lake to talk with someone at the corporate office. She wouldnt go into any further explanation and when questioned she became extremely aggressive. She made my poor mother so uncomfortable we just had to leave the store to get away from her outright nastiness. She just lost her husband and is trying to get her affairs in order. She doesnt need to be treated like garbage from some asinine little girl. Our experience today was so horrible that weve considered taking our business elsewhere as to not have to deal with this person again in the future. Sprint seriously needs to re-evaluate its staff & hopefully make personnel changes. I will definitely spread the word to friends and family about the terrible service we received from April Swaggerty today. Her behavior is downright unacceptable.
AS
Ashley Fitzmorris
Went here at the end of February. Sales associate Karla told me there was a promo for the iphone7. She specifically wrote down that the iphone se would be free if i purchased the iphone7. Almost 4 months later, i am still getting charged for the SE. Contacted Sprint and went and talked to Karla. Now i am being told the promo was over when i purchased the phones. I even brought in the paper she wrote the quote on and they will not honor it! Beware! Very dishonest! I switched to Sprint to save money and now i am spending more. Will be reporting this to the BBB.
MI
Michael Hemelt
Came and got a phone/ contract over two years ago. Was given a monthly quote by the employee at this location and the price I paid exceeded that by about 30 dollars a month. I have filed with the BBB, and FCC and hope they throw out Sprints Arbitration and allow class action lawsuits. Sprint charges you bullshit monthly service charges be wary.
AM
Amanda Flathers
Billy D. Williams was awesome. Very professional & got us exactly what we wanted. Ever since my husband & I switched over from AT&T we have been very happy. Sprint is more willing to help the customer & listen to what we would like. I definitely recommend them! You wont be sorry.
AL
Alvin Short
Awesome store the staff all have great personalities and always knowledgeable about plans, services and devices. I live 20 mins from this store and pass 2 sprint stores just to visit this store. I recommend this store to anyone who have sprint service. Management is awesome btw.
LU
Lulu Swaggerty
My phone stopped working for no reason. Freaking out I ran to Sprint. The girls there helped me figure out the issue. Plus, they made me laugh the whole time. Theyre so awesome. I will go to this store for EVERYTHING. Thanks a million.
JU
Justin Swafford
Terrible service. Our representative was more concerned with lunch that setting up our phones properly. Cause a few months of grief.
RI
Rick Buisson
Customer service is great, they the time to make sure that you understand the product before you leave the store. I will be back
KA
Kaye Chetta
The managers and staff are amazing! They helped explain everything about my plan and my phone. Thank you!!
AN
Andrew DeVille
Hours Monday through Friday are actually 10 AM to 8 PM, not 9-9.
DA
Dance With Carol
Always crowded. Takes too long to get someone to wait on you
JA
Jason Meadows
Everyone at the store was very helpful.
JA
Jaycie Beavers
Love everything about this place
CH
Charles Carroll
Staff is great.the company suck
JA
JASON MATTHEW
Great store