Category: | Eye Care Center |
Address: | 4036 Dutchmans Ln, Louisville, KY 40207, USA |
Phone: | +1 502-895-2020 |
Site: | korrect.com |
Rating: | 3.5 |
Working: | 9AM–5:30PM 9AM–7PM 9AM–5:30PM 9AM–7PM 9AM–5:30PM 9AM–2PM Closed |
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Janine Bennett
My boyfriend who is a Navy Veteran got his glasses through the VA and received his glassrs through the Korrect Optical store on Dupont Circle.We were not made to feel welcome in the store at all when we stopped by to have his glasses repaired on the 24/Sept./2015 at 4:50 PM .We were told to sign in and wait in the waiting area which we did.While we were waiting we saw the employee call up and wait on a woman that had come in after we did.After she finished waiting on her she looked around the lobby to see if there was anyone else she could wait on before she reluctantly called my boyfriend up.Once up there she got really snotty with him telling him she could not find his name on the "list" she told him that he had to take the glasses back to where he got them.He explained that he got the glasses at the Korrect Optical where we are.She didnt pay any bit of attention and repeated two more times that he needed to take the glasses back to where he got them (this store).We got mad and left.If this is the way they are going to treat the Veterans when they come in to get their glasses repaired maybe they should lose the VA contract they have.My boyfriend feels like he was mistreated because he is a veteran and Japanese American
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James M. Hayesjames
VERY VERY BAD PROMISED ME MY GLASSES IN 3 WEEKS AND RECIEVED THEM IN 7 WEEKS. I ASKED FOR A COMPLAINT FORM AND WAS TOLD THEY DIDNT HAVE THAT SERVICE AVAILABLE,SO I ASKED FOR THE PHONE# OF THE HOME OFFICE AND WAS REFUSED, SO HERE I AM COMPLAINING FOR ALL TO SEE SINCE THEY ARE LOCATED IN THE VETERNS HOSPITLAL IN FRESNO CA.I WONDER IF THEY SHOULD BE ALLOWED TO BE IN BUSINESS IN A FEDERAL BUILDING UNDER THE GUISE OF BEING AN OFFICAL VETERENS OPTICAL SHOP GETTING ALL THE BUSSINESS FROM VETERNS AND THE GENERAL PUBLIC WITH THE ABSENCE OF STATE SALES TAX. I WONDER HOW LEGAL THIS IS? I AM GOING TO PUT AN OFFICAL COMPLAINT IN WITH A COMPLAINT AGENCY, THEY SHOULD HAVE GIVEN ME A SIMPLE COMPLAINT FORM OR THE PHONE # OF THE MAIN OFFICE.
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Darrell Pope
My wife and I have been going here for years and Dr. Summers has been great. Only one issue in the many years was on a contact lens order but was fixed immediately. If we were all perfect, there would not be a need for a review, right? It is how a company responds to a issue is what makes that company special. They came back to me after the issue and made it right! I also had to look at Myself to see what I could have done to make sure things I expect to happen do occur as expected. How many times do you get to write on a review line of an issue being handled which made you feel even better about the company you are dealing with? I can! Thanks Dr. Summers.
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Ben Schrooten
The first eye doctor and optical business where I can actually get in and out in under an hour. Dr. Summers has always been on time and courteous. I have had some nightmares at other chain eye stores, waiting for hours to get an exam and some contacts but at Korrect everything has been quick and smooth. I recently had an updated prescription that wasnt working out for me too well, I called and Dr. Summers adjusted it and ordered a new trial pair of contacts within a matter of days. Love this place!
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Lisa Dorsey
Always a great experience with Korrect Optical. They have a huge fashionable assortment of frames. The annual sales event every March is FANTASTIC with tremendous savings...Ive been a patient/client of Korrect Optical for at least eight (8) years or more. The staff is helpful, courteous and professional. Korrect Optical is tops in my opinion. Stop in and visit.
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Michael Cotton
Im a guy with long hair and get treated like crap just about everywhere I go around Ky. These people were courteous, respectful and even fixed an old pair of wraparound ray ban temples for me for free. No complaints here. I would recommend and will return should the need arise.
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Joseph Grove
I love this store and cant understand the other comments. Im always treated extremely well; the doctor is cordial and very professional; and Ive not seen a better selection in the city--even when it comes to fitting my mug. :)
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19ryan2009
Went to Korrect opticial yesterday had an apointment. The staff was great. Great prices. All the employees were friendly. Associate assisteted an elderly patient waiting for tarc 3 very pleasant.
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A Private User
HORRIBLE HORRIBLE HORRIBLE. SO RUDE. The woman at the front was extremely rude. She made my experince there not pleasant at all. I will definately never return. NOT nice people.
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A Private User
RUDE. Caught the saleswomen talking about me behind my back because they thought I left the store. So disappointed. I plan to take my business elsewhere in the future.
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Dante Johnson
Great place! Warm enviroment and nice selection of frames. The staff was very knowledgeable about choosing the best fit for me. Will buy from again, Thanks you!
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Chris Madison
Friendly courteous service. Good pricing. We are already repeat customers but will continue to go there even after.
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Kyle Guthrie
Dr. Summers is always a pleasure, great guy. Would recommend him to anyone looking for an optometrist.
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Jenny Riddick
The staff are very experienced, friendly, and helpful to pick out the perfect frames.
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Carrie Lentz
Friendly staff and excellent selection of glasses and frames.
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Irvin Jaffe
The best of the best. A1+ rating. 5 stars is not enough!
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Theresa Bishop
They are really great people there and helpful
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Jade Winston
Always excellent service every time I visit.