Category: | Jeweler |
Address: | 5000 Shelbyville Rd, Louisville, KY 40207, USA |
Phone: | +1 502-899-2116 |
Site: | fastfix.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
Recently while in the St. Mathews Mall, I stumbled upon the FastFix jewelery store and decided to have a 5 year battery placed in my watch. The service was quick and friendly and the sales staff polished up my watch at no extra charge as well as cleaned my wifes rings as we waited for the watch battery to be installed. I returned 2 weeks later to purchase a 25th anniversary ring, the stone quality and the design of the mounting were just outstanding. The best part of my experience was at no time did I feel like I was being held hostage or pressured to make a purchase. I was presented with quality merchandise at very reasonable prices especially when compared to other local jewelery stores.
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Gaayathri Holt
Avoid this place. My watch didnt work and I took it in for repair. They said it needed a complete overhaul for $250. The watch had sentimental value so I went ahead and paid the $250 to overhaul and fix. About a year later the watch stopped working again. I took it in and they again said it need another complete overhaul to fix the problem for another $250. This time I declined and took it somewhere else that replace the broken crown stem for $50. How many $250 complete overhauls does it take them to fix a $400 watch? I think two in the span of a year is ridiculous. Buyer be warned.
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Suzette Scheuermann
I brought in several pieces of jewelry to be repaired plus five watches for new batteries. I am glad you cannot mess up a battery because I would have more to complain about. None of the repairs for the jewelry lasted a week. My bracelet broke the day after the repair while I was wearing it and my husbands necklace broke a week later. I called and they repaired the bracelet again but the gold sodering is so poor that it is back in the jewelry box again unable to be worn. We spent a lot of money here. Wait...we WASTED ALOT OF MONEY HERE!
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Paul Black
These crooks wanted $75 to replace a battery in my Movado watch. $75!!! For a watch battery! I scoffed at their ridiculous rate and left. Went home and did a quick google search and found an illustration on how to use a very common small screwdriver to remove the back of the casing. Then I bought a 4 pack of Energizer watch batteries on Amazon for, are you ready for this? $6.99!!!! This is America and they have the freedom to charge what they want. I also have the freedom to call them out on it and warn others. Ripoff!!!
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Kyle Theisen
While on vacation near Louisville, I broke my watch and didnt want to pay for a new one. I went to the first jewerly store I saw, that being FaxFix, and what a good choice it was. They fixed my watch for a price I couldnt argue with while I went and did some shopping. The person who helped me was very helpful and assisted me since I was interested in getting a necklace for my wife. She gave me advice and showed me some of their choices. I would go back again to get the necklace, but I dont live near the store.
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K Jr.
I bought a watch here two years ago, they have repaired the band twice now without charging me anything, the manufacturer sent an entirely new band instead of just the two links asked for, and each repair took less than 15 minutes. Marvin, enjoy your $25 watches and $10 batteries, this store sells quality. The battery costs $25 because it has a 5 year warranty. $10 batteries usually dont make it two years. $25 to keep my $200 watch going, and having a 5 year warranty is a no brainer.
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James Baker
Had crystal replaced on my watch, and when I got it back k the numbers were not lined up straight. Took it back and they kept it for another couple weeks and got it back and that time there was a peice of cardboard flake underneath crystal. Third time they kept it three weeks because they had to order new seal. Got it back and within a month the crystal had fallen off the watch and the second hand got bent. Dont go to this place!! They dont know what they are doing.
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Quintin Borders
The service I received was phenomenal. I brought my necklace in to be repaired and they found another loose link that I had no idea was an issue. Dropped my item off around lunch time and went back to work. Received a text about an hour or so after dropping it off stating my item had been repaired. Very professional and helpful experience.
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Shana Mudd
went to fast fix to get my wedding ring down to size they said it will be Friday I brought it in on Tuesday the kicker was that four emploers were standing around also it took over ten minutes before someone asked if they could help I would like to know why
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Gail Klotz
This is the best kept secret in Louisville! Fast-Fix does quality work and has extremely good prices. I went in to have a ring sized and another ring repaired and ended up buying a beautiful diamond ring as well. Love this place!
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A Private User
Went to Fast Fix today for two watch batteries replaced and Im still reeling from the price. It was $46.63 for the two. Yikes, my local jewelry store last replaced both for $5.00 each. Highway robbery Id say.
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Heather Wilkins
Took my wedding set in to be sized on tuesday. Picked up my rings the next day in the correct size plus it looked like new again!! Wonderful staff! Thanks fast fix in St. Matthews for all your hard work :)
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kristen graves
Excellent service! My husbands cross necklace came back as beautiful as ever! They took the extra time to clean it and I was amazed! Prompt, courteous service that I highly recommend! Thank you!!
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Lisa Carpenter
They are excellent. Everyone is extremely nice they work with you, explain what they are going to do throughly. Workmanship is awesome. Taken 3 pieces to them are am very pleased.
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Betsy Stivers
Don Thurman,the jeweler, was excellent. He spent much time explaining prices and styles. I will always go there with jewelry repairs and purchases. Highly reccomend this store!
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cmint21
Quick and on time. I dropped off twin items, went across the hall to El Nopal for dinner approx 30 min and my items were ready to be picked up. Definitely first rate.
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Libby Hardy
We had two watches resized, a ring guard removed from one ring and a ring guard added to another ring. They took care of us fast. All was ready in 25 minutes
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Robert Wynn
Walked during my lunch break to ask if the would repair a broken bracelet I bought my wife for Christmas. Had Id fixed in less in 15 minutes. Awesome place.
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Dave Hinkes
Very professional with fulfilled fast turnaround at a competitive price on replacement batteries for 2 of my wifes Kate Spade watches. Dr. Dave Hinkes
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Princess Bride
Get a price before you have your watch serviced. They charged almost $100 to replace the batteries in two Tag watches.
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Aneesah NuMan
Nice, polite, fast, and excellent customer service. Thank you very much on my very small and unimportant job!
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Kevin Furr
They removed watchband links from three watches. No scratches, no problems in 30 minutes. Would recommend
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Gigi Hensel
They resized a ring for me and did a fabulous job! They also live up to their name... they work FAST!
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Heather Waldridge
Fast service! Took a few links out of my watch, it took about five minutes.