Category: | Grocery Store |
Address: | 1700 Declaration Dr, Independence, KY 41051, USA |
Phone: | +1 859-898-1600 |
Site: | kroger.com |
Rating: | 4.4 |
Working: | 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM 5AM–1AM |
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Jessica Smith
One of the worst locations yet. I have caught a couple times that they have tried to overcharge me, what I feel as being scammed. There will be deals "Buy 2 get 1 free" or anything like that, so I usually jump on them. I had felt like I was being overcharged several times for items, so this time I decided to add up everything beforehand ( and I did consider tax ), and pay close attention to when the items were rang up. I realized that they were actually charging me for the " free items ". I got the buy 2/get 1 free muffins w kroger plus card, and they charged me for 3. This happened with several items. The worker told me that it did take it off after my kroger card was received and I know it did not because the total price didnt change. After getting several RUDE managers involved who argued, I decided to leave everything and just go. This was my last time coming here. One time I bought a container of pineapples that should have been a dollar and some change, and they came up to $99! If this wasnt the only item I bought, I would have never caught this! Supposedly this was a "misprint" and I was mischarged and the price was fixed, but I feel like this was a trick. Also, the customers are always wrong here. The managers and employees will literally yell at you if there is an issue. Dont come here.
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Julie Edwards
close to home, good sales, like the store clerks. I really like the meat departments butcher shop clerks. Butcher shop might be a stretch because Kroger quit grinding their own ground beef, ground chuck, ground round and ground sirloin a while ago to save money - so the butcher shop is more of a repacking center instead of the true butcher shop feature originally designed. Go to Brooks Meats in Walton If you want locally sourced beef and store-made ground meat and sausages. Beware the chicken - it needs to be used within a few days of purchase, no matter what the expiration date is.
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Mykie Curtis
This is a good marketplace Kroger with a fairly good selection of organics, which is my primary purpose for shopping here. They organize everything together, instead of separating organics and while foods out from the rest, which I find a lot more convenient, so I dont have to go to an entirely different area to see the total selection of products of similar type. I do wish they had more allergy friendly products, but they are getting better with their meat department, so progress is being made. Still better than traveling north and paying the crazy prices of other specialty grocers.
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Andrea Hess
Clean, easy and convenient. I love having a Marketplace so close to home. Workers are friendly. Unfortunately my last visit there, the cashier had to leave in the middle of checking me out (he was a minor and I guess there is a law that keeps him from working past a certain time) and another cashier took over but she was also running the remote for the self-checkouts and was very distracted and ended up forgetting to give me my receipt (UGH). Nobody was there to bag my items, so I bagged my own with a crying 2 month old in my other arm.... that was stressful.
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Dwayne Mullins
Love the Walton and Newport store but hate this one. Always out of Dasani while stocking skids of Kroger brand in aisles as if trying to force you to buy their brand. Hosing down deli floor while deli is still open with no regard to the splatter. Often find outdated produce and other items that dont get removed from stock but kinda mixed in. I think the manager is too concerned with a bonus instead of quality. Even emailed a complaint about the deli floor being hose and water off the floor splattering everywhere but didnt even get a response.
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Audrey Nehring
I love this Kroger. It is my local store. They constantly have good deals and I love their clearance section. There are actually two. There is always a staff member around to help out if you need them. The store is a bit big and the only problem Ive ever encountered is when the move isles and items around. Other than that, I love my Kroger!
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Ashley Wyant
This Kroger mixes the organic brands with non organic, which I find makes it more difficult for me to find the brands I want. I frequently feel like I have to go on a scavenger hunt each time I visit. They carry some of the brands I love, but not all, so I still have to regularly go to other Kroger locations to complete my shopping needs.
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Bert Nielson
Ive lived and worked around a number of Krogers and this is one of my favorites. The staff here are always super nice. The store is larger which means a very wide selection. Ive never had to wait at the fuel center. Its my go to shop even if it is out of my way (I commute past 3 others every day).
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Phillip Webster
What can I say? Its a Krogers grocery store. Clean, well staffed, and friendly. This particular location can be very busy in the afternoons and on the weekends, but the lines move fast and you never feel very crowded. Stop in the seafood department and try some fresh tuna steaks.
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Bradley Cochran
Always a great experience. As everywhere, you can run into a single employee that isnt helpful, but you cant escape that in *any* major grocery chain. Clean store, reasonable prices, abundance of supplies--even have a bank inside the store--and generally helpful employees.
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Zackariah Cole
As far as Krogers go, this is one of the better ones around. Its absolutely enormous - unnecessarily so - though they do have a wide selection of food. I do my regular shopping here and consider it to be ten times nicer than some of the surrounding Krogers.
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A Private User
Needs remodel - too small and dirty. Bathrooms are kind of disgusting. Can they at least replace the old toilet seats? Cannot get items back on shelves when requested. Requests go unanswered. Favorite products just disappear never to return.
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dennis brewer
Great Kroger Market, probably the cleanest that I have ever been in. The customer service is second to none and everyone working at this store always wears a smile and says hello or tells you to have a nice day. My favorite Krogers.
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brian sawyer
Love this place but they lost a star because they went from 24 hours to closing between 1am and 5am. I like to shop when they are not busy so I go late but they have people stocking shelves in your way so it takes just as long.
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Sharon Weber
Was fine until I get to the check out. The cashier Renee got very because I didnt show her the rain check until the end of check out. If I would of known I would of. They ought to tell customers that when they hand them out!
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Ronald Phelps
This is the only Kroger that is always out of 5 to 7 items I need.Gone several times since it is my neighborhood Krogers and have been disappointed every time. Will have to drive to Hebron or go to Union when it is opened.
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Mike B
If its on sale, you wont find it here. Cant keep shelves stocked, constantly rearranging & moving things around, & you will end up bagging your groceries. MOST FRUSTRATING & POORLY RUN Kroger EVER.
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Anthony Pacholek
Overall a great place to shop. Smaller produce section due to it being a Marketplace locstion, but still great produce to choose from. The bakery always smells delicious! Always a quick check-out!