Category: | Used Truck Dealer |
Address: | 100 Twin Oaks Cir, Frankfort, KY 40601, USA |
Phone: | +1 502-875-4050 |
Site: | stigerstrucks.com |
Rating: | 1.9 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 9AM–5PM 12–5PM |
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Crystal Lucas
Blake was our salesman. He was wonderful, he was polite and very respectful. He arrived an hour early on the day we were buying our truck just so I could purchase it and get back on our way to Florida at a decent hour. That is the end of what I have positive to say about this dealership. Mr. Stiger is the exact reason people cringe when they buy a used car or truck. He was condescending. He was as wormy as the day is long and he should be trusted less distance than you can spit. Know that whatever you buy from here will take thousands of dollars in repairs immediately. We read all these google reviews and reviews on other sites and knew going to this dealer that we would likely be purchasing a rolling heap in desperate need of repair. It was exactly that. We spent over $7,000 getting this truck in the working order it needed to be in (and should have been in from the sales lot). It had been flooded... yes completely underwater, at some point in its life. The electrical in the entire truck was trashed and had to be fully replaced. The front end and rear end both had to be rebuilt. New breaks completely. The radiator had to be replaced. The "brand new" tires that were bragged about in the listing online were not even the correct size for the truck and had to be replaced. The transmission had very little fluid in it and had to be worked on. The a/c had to be worked on so it would work and blow at all, even after repair it still is not fully functioning. The door handle actually was hot glued in and came out shortly after purchase (you cant make that up!). The "rhino lined bed liner" was a can of spray paint liner from a spray can at HomeDepot or Lowes and the overspray from where I assume they touched it up trying to hide that it was a POS is actually all over the rear where the bumper meets the bed. The truck was ONLY a truck we were willing to buy because the price was decent enough compared to our other options that we could sink money into it... we anticipated that going into the purchase. Larry is basically the scummy car salesman who you would see in a bad South Park or King of the Hill episode... and that comparison might be giving him some credit. The reason all his vehicles are "as is" is because he does not and can not stand behind a single piece of crap he sells. We were looking for an extremely specific setup (4x4, immediately, crew cab etc) that we could only find it in a few places country wide... diesel for us two of them were at his lot. So my warning... know what you are getting and make sure to have extra money to fix what goes or is wrong. I am not saying that something might be wrong... I am telling you that something WILL BE WRONG. Kudos to Blake for being a nice guy and continuing to work for this dirtbag, I hope the job market gets better in that town so that a great salesman like that can go work somewhere with an actual positive unfortunately. I have all the repair bills to prove that every single line above is true. Do not buy from this dealership if you can not afford repairs.
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Togo Toons
Rarely do I write reviews about auto dealerships, mainly because its never usually a very pleasant experience. Today is an exception; a very BIG exception. I purchased a used 13 Ford F250 from Larry Stigers Equipment, Trailers and Trucks this past February and did so remotely from the comforts of my home in Tennessee. Yes,...you read this correctly. I never physically test drove the vehicle, nor saw the truck other than the photos provided to me on their website. I placed 100% of my trust in one person and the reputation of the company he works for. Bryan Arnett was as honest as I could ever had hoped for in regards to both the condition and reliability of the truck and was very patient with me as I hit him with many questions and concerns throughout the buying process. His follow up after the sale was just as stellar. I never once felt like I was left to hang there alone. Understanding that he was, in a sense, my eyes and ears in this entire process, he obviously took the responsibility serious. We worked out the logistics of shipping and financial requirements without fuss or any surprises. The truck arrived at my driveway EXACTLY as he had described. The company he selected to make delivery was also top notch and very courteous. I dont recommend that people take to purchasing vehicles sight unseen online without exhaustive research,..but I have done a lot of the homework for you here by telling you that Stigers is a safe bet if you choose to do so. If there were any areas for improvement, I could only say...(and this is nitpicking) that a bit more fuel in the tank upon delivery would be a nicer touch. Other than that,....5 star truck dealer with 5 star staff!!! Bryan,..I cant thank you enough and I will tell all of my friends about you guys. Im sure that my son may want a truck from you as soon as he is able to purchase one!!
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Melissa Raysik
If you are coming from out of state DO NOT waste your time or money coming out here. I Drove for 8 hours straight after being reassured multiple times that the truck I was interested in was fully functional. That was not the case, not only did the crane not work as promised it did not even have a remote to operate it. We even considered buying another truck with a crane, but there were issues with every crane on the lot! The sales men was unwilling to deal on any trucks and did not seem to care that we were lied to on the phone or that we had wasted so much time coming out there for nothing. These trucks are JUNK do not waste your time!
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Galen Woods
Extremely unprofessional!!! I recommend avoiding this establishment at all costs!!! I was threatened to be shot multiple times over a spare tire they had promised would provided in the sale and ask me to remove from another truck myself and could even provide the proper tools to do so. The sales guy didnt want to take responsibility for anything and I just finished spending a couple of days pressure washing the entire crappy paint job off the truck bed and under side of the truck they did with absolutely no grease, dirt removal, or prep work of any kind in advance to paint application.
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Paul WIlliams
These guys are old fashioned dishonest car dealers,good ol boys who carry on the tradition of lying to your face and doing any kind of subversion to sell a vehicle. I will guarantee every vehicle that leaves their lot has something wrong with it that they arent telling you about, just like the car I bought over the Internet which was explained to be clean underneath. Not surprisingly the car is rusted out and needs new floors. Im convinced these men are relatives of boss Hogg. Dont buy ,youll be sorrrry.
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Emily Henry
CANNOT believe this place considers themselves a reputable company. I am from a large service asphalt company, and we buy a lot of trucks. I understand that this companys sales are final- but BUYER BEWARE they sold us a fairly new truck- we didnt even put 50 miles on the thing before the transmission completely gave out. When we contacted Bryan with our issue, we were basically told to stick it. We have a lot of buyers contacts and I will most definitely be steering them clear of Stigers Trucks.