Category: | Car Dealer |
Address: | 925 Versailles Rd, Frankfort, KY 40601, USA |
Phone: | +1 502-695-0166 |
Site: | boballenfrankfort.com |
Rating: | 4.4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Barbara Rucker
I have to say that their service department is by far the best in the state. Always friendly, do not not try to tell you that there are things wrong with your car that isnt and when you go there and wait for your car, they get out as fast as they can and while you wait the sales staff is friendly but not pushy. When I buy my next car that is where I am going and they will always be my service place.
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Mike Konrad
This is the best dealership I have ever been associated with. I strive for my customers to say "Mike Konrad at Bob Allen took excellent care of us, so we feel comfortable recommending Mike to all our friends and family." The management truly allows me to take such good care of people because they hold the same values. We all understand that I work for you, and the dealership balls me up on every way.
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Brandon Hatfield
Wendall in the maintenance dept has been a jerk both times Ive had to drop off a vehicle. Once last year, and once last week, he acted like it was a complete inconvenience. Both times hes treated me like an idiot and tried to act like all of the issues with the vehicle werent necessary to fix. If my company used any other approved repair shops in the area, no chance I would ever go back.
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Dianah Waller
I have always had excellent service at Bob Allen. The service people are great and dont tell you things need to be done to your vehicle unless it really needs it. The salespeople are very friendly and get you what you ask for and the manager and financial people are also great. I have done business with them for years and have always been treated right.
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Daniel Rogers
Took my car in for repair, and when itnwas determined it would take some extra time, I was promptly shuttled home. My service contract company initially denied my repair claim, but this dealership contacted them back and worked on my behalf to correct the issue. Service desk was friendly and helpful at all times. Repair was perfect. Great experience.
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Beth Diesch
What a great service department! When youre on the road, break down and they welcome you and your family just like they do their family and get you up and running again...its priceless! Real nice, speedy people here!!
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Aric Howard
They did a great job taking care of the recall on my Jeep. Just wish they took better care of the rest of the vehicle.
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Raymond Fender
Great place to buy a new or used car ask for David great salesman that will tell you the truth all around good person
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Duane Tunstill
Larry and Jeff were great!!! They made buying our new Pacifica easy and hassle free. Well definately be back.
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Ozzie Rodriguez
Just stopped tu get a filter. Parts personnel was knowledgeable and fast.
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RICHARD MITCHELL
sales people are great Richard and David could not be better