Category: | Nissan Dealer |
Address: | 1220 Versailles Rd, Frankfort, KY 40601, USA |
Phone: | +1 502-695-7500 |
Site: | neilhuffmannissanfrankfort.com |
Rating: | 3.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed |
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Terry Coffey
Had a very difficult time Obrien Gates, communicating with the service department. After trying to communicating over the phone and leaving multiple voice messages. I tried texting service attendant cell phone, finally in order to communicate I had to go through Ms. Carr who would take my question then call me back with the answer. Finally after 12 weeks of this, I had my car towed from Frankfort, Ky., to Lexington, Ky., to Glenn Nissan. I was very concerned about the service. Within 48 hours I was called with a plan to work on getting my cars repairs completed. It was like night and day. When Glenn Nissan says they are going to do it gets done.
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Candy B
We take our Frontier here for service. In the past if we experienced a issue once brought to the advisors attention it was quickly addressed. However, this time there denying they did the damage. I spoke with Ms. Carr who said they didnt do the damage, they wouldnt be repairing it, to leave now & dont come back!! She added, it isnt her problem that Neil Huffman Nissan is the closest dealership to me & theres no one else above her to complain to!!
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Patrick Webb
My wife and I had a great experience with Mario while purchasing our new 2016 Nissan Rogue AWD! As first time car buyers we have always heard the horror stories that go along with purchasing a car. However, Mario and the rest of the team at Neil Huffman Nissan did their best to make it a great experience!
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Pamela Y Raind
I LOVE my 2016 Nissan Altima. This is my fourth Nissan and my first Altima. Becky takes care of me EVERY time I need a new car. Mario is thee man!!! He was very patient, honest, and professional. Between Mario and Becky I could NOT have had a better experience purchasing the car Ive always wanted!
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keith wallace
Omg. I called everyone to help me on my nissan. I called every dealer, manufacturer, and sales lot I could find. Neil Huffman was the most professional and willing to help. Thank you guys for helping fix my vehicle. I am extremely impressed. My vehicle is purring like a kitten again. Wow!
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Chris Bryant
Have used the GM service side for a few years for oil changes and tires. Xavier has always taken good care of me but had a new guy last time. Asked him to check on a set of truck tires since they had a special offer and he never called.
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My Systems Schranken
This place has the best customer service- we have been driving our Nissan Sentra for 8 years now and have had the best customer service here every time we come for check ups! Thank you!!!!
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Sheila Baker
Our salesman, Morgan, was very friendly and helpful. He was knowledgeable about the vehicles and I enjoyed having him help us. Im so glad we went to Neil Huffman Nissan.
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KY11 NOBS
Dont take your vehicle here for repairs! Ours was in the shop for 2 1/2 weeks for a 16 hour job and the check engine light came back on the day we picked it up.
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Deborah Abbott
Just bought a truck at a great price! Mario was our salesperson who got us a great deal. Everyone there was great. I highly recommend you do check them out
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Brittney Brownlee
We have 2 cars from here 2015-16 love them ...Civic Honda...GREAT FOLKS !!!
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Cathy Spencer
Always a blast visiting the crew at Neil Huffman!
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Sherry Anderson
Very nice