The White Dress Bridal

Reviews 5

A

A Private User

I visited this bridal shop three times, and honestly my first two trips went well. I was upfront and honest with the consultants that there was another dress at another shop that was in the running and that I was coming in to the shop to get my bridesmaids opinion. I tried on the dress with the consultant (with whom I had not worked with before this appointment) and walked out to show my bridesmaids. They looked at the dress and said they honestly liked the other dress better. I stayed quiet and let them comment on the dress. Immediately the consultants attitude changed, she said quite shortly "Well, lets get the dress off then" I followed reluctantly, even though I didnt want to take it off immediately after putting it on and not even putting on the veil and flowers (which I believe makes it easier to imagine oneself "walking down the aisle"). When we got into the dressing room it was incredibly awkward and I tried to "small talk" to ease her obvious tension, however she did not reply to any of my questions. She quickly put the dress on the hanger and left the dressing room, leaving the door wide open on her way out. (Luckily no one walked by at that moment or they would have seen me in my undergarments!) I hurriedly close the door, got dressed and came out to talk to my bridesmaids. They were looking through the bridesmaids dresses and we realized that this shop had the exact dress that I had picked out. I went up to the consultant who I had worked with and asked her if it would be OK for one of the girls to quickly try it on to see if we liked it. She rudely asks "Well, are you going to be making an order today?" to which I replied, "Well, I want to make sure I like the dress before I order..." So she reluctantly allowed us to try it on but that we "had to hurry because we have other appointments coming in." We ended up hating the dress (it looked way better in the pictures), while my bridesmaid was walking out of the dressing room the consultant came up to her and said "Are you done with that?" and grabbed the dress out of her hand. We got the hint and promptly left the store. I can honestly say I have NEVER been treated with such disrespect for nothing! Needless to say even if I choose their dress I will NOT be buying from The White Dress!

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Brandey Conde

For my appointment I had three of my six bridesmaid and my mother with me, at first my appointment was going okay as I was excited and nerves this was my first time trying on dresses, they didnt have the ones I liked that were pictured on their online sights or the style I liked on other sights was out of fashion, we started picking out styles and I wanted all my party involved the store was very busy and full of appointments and walk ins as time went on I felt I was just a person not a soon to be bride anymore and the first helper I had left to help another customer and I got a new worker which was very nice but at that point, my anxiety was high, I felt rushed and said yes to my dress in less than an hour, as we left I found out that my bridesmaid were unhappy some of the workers were rude to them as they tryed to pick out dresses for me they thought I should try on, they were told no and i ended up buying a dress that I questioned if I said yes to the right one, other brides and their parties got to take a picture with the sign that said YES, later when I returned for my fitting it was a totally different atmosphere and enjoyable in fact I was there over 2 hours this time, I tried on a dress I was questioning if I should of gotten that one instead and I even add assories to my dress and ended up happy with my desion, as bridesmaid dresses we went to another vender and was treated like royal. So maybe the store was having a bad day and we were at the wrong place at the wrong time, I suggest you go when they arent busy or over packed with cosumers! :)

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Taylor P

Let me start off by saying I am a very fun and quirky person. I love meeting and conversing with new people, so imagine my excitement to try on wedding dresses! Before coming to my bridal appointment, I had an idea of what I was looking for. My consultant started out the appointment in a positive manner, but it quickly soured. Rather than really getting to know me and my style, she pulled 15+ gowns off the floor for me to try. While I am open to trying new things, it just didnt seem like she was interested in spending time to find my dream gown. I would tell her what I liked/disliked, she listened, and then pulled a new dress that didnt fit the criteria. She didnt talk much, and didnt even try to get to know me as a person. At one point, she put this lace shawl over a dress I tried on, and I hated it. I was vocal about how much I disliked and even joked that it was something my grandmother would wear. She quickly turned around and in a snobby voice said "I wore one of those at my wedding." Ouch. Heres the thing...its my bridal appointment, I am allowed to share my opinions and thoughts. I shouldnt have to conceal how I feel about different dresses, and the consultant should be professional enough to take my opinions and turn it around so I can find a dress. It just wasnt an enjoyable experience, and I left with a bad taste in my mouth. Very unfortunate.

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Erin Baldwin

I absolutely LOVED my experience! This was the 6th store Id been to and the best shopping experience. Janell and the staff were wonderful! She only pulled dresses I not only approved but ones that met my "expectations", which was not that case at other stores Id visited. I was originally told my appointment would last about 1 1/2 hours, but when I left, realized it had actually been more than 2 1/2 hours. None of the ladies ever hinted or commented on me running over my time, which most definitely would not have happened anywhere else. Janell was very patient with me while I continually went through headbands, veils and other accessories so I could find exactly what I wanted and help me reach my wedding day "look". She even waited with my group while more family members arrived to see the dress before I made a decision. I never felt pressured to purchase the dress even while knowing Id found another one at a different store. She never said "I dont know" without quickly finding out the answer. I thought the prices seemed to be similar to other stores and mine actually less than other similar styles Id seen at different places. I walked out more than thrilled with my dress and total experience and would highly recommend anyone to this store. The "thank you" email that arrived in my inbox the following day was just the icing on cake.

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Morgan Key

I was so excited for my appointment at the White Dress-especially since it was my first time trying on wedding dresses. Many girls from the area I am from have purchased their dress from here, so I was pretty dead set that I would find my dress here. From the beginning I didnt have a very good experience with my consultant--she did not seem thrilled and was a little rude when I told her I had 8-9 people coming with me to look for dresses. When I made my appointment a month in advance I asked if it would be okay to have a big group of 10 and they said yes. I am the first girl in my family to be married so it was a big deal to my family. I felt very rushed from the beginning and was even told by the consultant they had a lot of appointments that day because of the bridal fair that past weekend so we were on a limited time frame. Not exactly something you want to hear when its your first time trying on wedding dresses. I just felt like the entire time I was there I needed to make an immediate decision on if I liked the dress I tried on to hurry and move to the next one. Maybe if I had a different consultant and it wasnt the weekend after the Bridal Fair my experience would have been a little different. Overall not the experience I was expecting from the White Dress.

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