Cellairis
| Category: | Cell Phone Store |
| Address: | 1451 Coral Ridge Ave, Coralville, IA 52241, USA |
| Phone: | +1 319-625-2029 |
| Site: | cellairis.com |
| Rating: | 3.4 |
| Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
Location
Photos 1
Reviews 11
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Anamika Tandon
I and my husband bought 2 Cellairis cases from Coral ridge mall store this January. Within 2 weeks, both cases started ripping. When we went to talk about it, the salesman said these are not the best cases and said he couldnt do anything about it, but at the time of purchase, he sold us those cases for 30 $ each, with 50 % off on 2nd one, total bill 45 $ before tax. When later this July, we saw some other girl salesman at the same booth, we asked her and she said that the cases we had were the cheapest cases cellairis carried, probably only 10-15 $ each with 50 % discount on 2nd one. we ere shocked to learn when she said that many salesmen had been suspended because they were taking extra money from people. Cellairis is a big and well-respected company and this is a disgrace to the company and very upsetting to the customer. We are very disheartened by this mockery of our trust and we will not return back to cellairis ever, if this issue is not resolved. unfortunately, we didnt keep the bill as we didnt know that this was to happen.
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Lauren DiGiorgio
Do not take your phone here!! I had a crack in my iPhone 5s screen and brought it here to have the screen replaced. Now the touchscreen doesnt work properly. I had zero issues with the touch screen until I got the screen replaced. The day after I noticed it glitching out. I later noticed the screen is not put on right...it sticks up a bit on the left side of my screen. When I push it down it pops back up and the home button clicks a bit like the screen is not aligned properly. My phone registers that I am touching the screen when Im not making it nearly unusable. Now have to replace my phone. I live out of town, so I couldnt take it back. Very disappointed I wasted $80 when that could have go towards getting a replacement phone with insurance. I dont think Ive ever left a bad review before, but I want to make sure people dont end up wasting their money like I did. Apple charges $129 to replace a broken screen, and I wish I had done it right the first time around.
MI
Micah Blair
Cracked my iPhone 6, this was the closest place that I knew fixed this so I went here. They fixed the phone pretty quick and the staff was alright but it costed me $150 just for a screen! And next I noticed that the digitizer was not working well it wont respond to half my touches and now I have to spend even more money at another place just to get my phone to work normally. I do not at all recommend going here I would give it 0 stars if I could I dont care if you have to drive 100 miles to get to a different place to fix your phone do not go here its a waste of time and money. Also if they break your phone while theyre fixing it they will not cover it and if that would have happened to me I wouldve been very upset. But overall a company who fixes and sells crappy items that dont work with the average phone.
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Madi Atzen
I went to have a shattered phone screen replaced here and they gave me an estimate of $90. I left my phone and came back a half hour later to a fixed phone screen, but they were now charing me $120 for "complications" but gave me a complimentary screen protector they put on without my permission that normally costs $30.... and that i really did not want on my phone. The complimentary screen protector is now bubbled and ruining my phone. I went to have it replaced and they said "oh looks like we did that wrong, there is a lot of dirt we did not clean out before we put it on" then continued to tell me it would cost $30 to fix a problem with a screen I never wanted! Absolutely ridiculous service. Such a scam.
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Rachel Lewis
Awesome customer service. He was super attentive to everyone that came by, even while helping me. I called him beforehand to let him know that I had cracked my screen down the bottom half, and originally he said it would be $130 for my repair because it was pretty extensive but I let him know that I only had $117 to my name and he kindly brought it down for me so that I could afford it. I watched him take it apart and put it back together right before me and it only took about 20 minutes, give or take a few minutes and a few other customers. He also discounted a protective phone case for me and a glass cover. 5/5 stars.
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Emily Benesh
My iPod works great but there was a small issue for a few hours after the replacement. There was a large white line down the middle of the screen but it went away after about 7 hours. The display seems better than when I got it originally but thats probably because I was with a broken screen for a week. Good service aside from a communication issue. They also gave me a free high quality clear case. Overall the service was good aside from having to wait a week to get the screen repaired because of poor communication. If my screen breaks again I will go back.
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Dipmo Spoln
Excellent service. If youre having trouble with any type of Apple product, dont even bother going to the Apple Store to get it fixed. My Iphone 7 had water damage to the battery and Apple offered no help other than a $755 charge to fix the entire phone just for a battery issue (solely because the phrase "water damage" was used). These guys were able to open up the phone and show me exactly what was wrong and were very specific, thorough and genuine with their attempts (and success) to fix it, saving me about $565!
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Ellie Andersen
Damian at Cellairis at Coral Ridge Mall is very professional, approachable, and extremely talented at fixing phones! My iPhone was run over by several cars today and Damian managed to fix it in time for me to back up all my photos and everything on it. Ive had my iPhone screen shatter before and had to sign a no-fault contract at a different repair shop. Not required and not needed here. We all want expertise when we have a phone emergency and Damian is the person to trust in that situation.
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Kylie Martin
Went in to get my screen fixed. They fixed the screen but in the process broke the power button on my phone and they tried to blame it on me by asking if Id ever had problems with the power button before. I now have to wait for them to call me back for a new phone. Who knows how much theyll charge for the new phone. Also, they busted my camera by getting dust in it and ruined one of the screws in the back of my phone, you cant even get the plastic off to get to the circuit board.
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Katherine Peter
Terrible. Took more than 4 tries to get a new screen on my iPhone 5s because kept aligning the home button incorrectly. The new screen was dim, drained my battery, and turned out they also caused pressure damage during the many attempts to put the screen on. Asked for my $ back and got hung up on by the manager. Would never recommend to anyone
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Kyle Ford
Rip off. I had a tablet screen replaced 3 times by Chris and every time it didnt work right. I paid 250$ and was sick of it not working so I asked if I could just have a refund and he refused. Compete rip off and they dont compensate for poor work. The screen worked perfectly before it shattered.