Category: | Book Store |
Address: | 2006 S Ankeny Blvd, Ankeny, IA 50023, USA |
Phone: | +1 515-964-6302 |
Site: | ankeny.bkstr.com |
Rating: | 1.9 |
MA
Mackenzie Steveson
I always have a great experience at this bookstore and I often have a better experience at this location than I do at others! When something doesnt make sense or I dont understand a policy, they graciously explain it to me when I ask. The floor staff are very knowledgable and helpful, and the cashiers at the front give me any information I need about returning or buying back books. When it comes to renting books, no matter how many times I have rented, they explain the renting process and policy to me so I know under what conditions I would or would not be charged additional fees.
FA
Faris Kudumovic
Save yourself some trouble from going here. Although some of the staff is really helpful and nice, most of them are rude and disrespectful. Textbook prices are high, buyback prices are horrible, and in the end all they want is your money. Textbook Outlet across the street has helped me and are wonderful when it comes to staff, buying, and rentals, and their awesome prices! Or just order them online and save yourself half the cost!
TA
Tanner Fischer
I will never shop here again. I asked for a receipt, all I got was 1000 excuses on why the could not give me one. The textbook rental program is a trap that ends up costing students even more money in many circumstances. Honestly buy your books anywhere else, online, craigslist, anywhere. As a first year student I was sucked into buying here because I did not know any better, coming from experience now, PLEASE DO NOT SHOP HERE.
MA
Madison Case
Sophmore here, dont ever buy books at the dmacc store. For what one of my books (almost $200) cost $122 FOR ALL OF THEM on amazon. And also their moblie site didnt display all the books that I needed (thank god I checked to make sure on my laptop..) HORRIBLE customer service when I had online ordering issues! I was on the phone for 35+ minutes. Do yourself a favor and just order on amazon...PLEASE!
AU
Austin Cox
Terrible experience, sold wrong book their own book finder said I needed, then tried to find every reason to not return it even though there isnt a school in the entire state that uses this book. I work retail and this customer "service" is horseshit!
KY
Kylie Werbach
They treat you like a thief and force you to be escorted through the books, then the escorts just try to sell you extra books you dont need. The staff is hostile and the prices arent competitive.
SA
Samuel Seuferer
Long lines