Category: | Pharmacy |
Address: | 482 W Navajo St a, West Lafayette, IN 47906, USA |
Phone: | +1 765-463-2600 |
Site: | customplusrx.com |
Rating: | 5 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–1PM Closed |
SC
Scott Snoble
I transferred 7 prescriptions to Custom Plus and experienced poor service. Lack of good communication internally resulted in frustrating phone calls when given conflicting information from different employees. Some of the prescriptions were not stocked and the delay in filling those orders along with confusion over the status of the orders was an issue. Including an order that was lost for 5 days when Custom Plus claimed 3 separate times to have delivered the prescription but ultimately discovered it was still in the store. Over a few months of repeated errors created enough frustration that I have moved to another pharmacy.
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Katja Wykes-Van Goethem
The level of customer service given at Custom Plus is exceptional! Everyone is extremely helpful, incredibly knowledgeable, and very friendly. They process prescription faster than any pharmacy Ive ever been to!
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Heather Martin
Exceptional service. They remember customers and take time to solve problems. They are so much better than a big box store or chain pharmacy- in price and service.
JI
Jill and Brandon Gulker
Very helpful staff and great service overall. Fantastic communication and assistance with billing insurance, etc. Would recommend this pharmacy to anyone.
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Chad Pitschka
Very friendly and helpful. Especially if you have trouble with your medications. They offer lots of customized solutions. Thanks Custom Plus!
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Anna Law
They were kind and understanding of my situation and tried to accommodate me as best as they could. Highly recommended.
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Christopher mcneese
Service is excellent! Staff is knowledgeable and very friendly. Great selection of items. Best pharmacy in the area!
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Wayne Johnson
Great people friendly environment and honest as they come. I enjoy going there every month!
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Jane Peters
Great customer service with no waiting. Friendly and knowledgeable staff.
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Ahmed Radwan
Friendly staff, knowledgable, and helpful. Good prices
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Carmen Meyer
Excellent service!