Category: | Car Battery Store |
Address: | 813 W Lincoln Hwy, Schererville, IN 46375, USA |
Phone: | +1 219-246-2615 |
Site: | batteriesplus.com |
Rating: | 3.2 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 10AM–5PM |
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David Mendoza
Needed lithium batteries for a solar table lamp. On 6/7 store was out of stock but truck comes in on Tuesdays. Left my name and number to be contacted the following week when next order would arrive. Did not receive a call. Went back into store on 6/14 only to be told that they had received a shipment but sold them out! Not happy with no answer as to why I didnt get a call but "pre-ordered" and paid for 2 packages and promised the batteries would be in the following week. Never received a call so on 6/22 I called the store and spoke with Arthur. He stated that the truck was coming later that day and he would call me. Did not receive a call so I called the store on 6/26 and was told the order would be in the following day and I could pick them up. On 6/27 I went in to the store and spoke with the new manager, Jody. She looked everywhere for the batteries and was not able to locate them. I was very frustrated and spoke at length with Jody about the miscommunication and empty promises. She was very apologetic and went out of her way to find the batteries for me. She picked up one package from a store in Illinois and promised me that the other package would be in the following week. I did receive a call from Jody when the 2nd package came in. Jody is the reason I would give Batteries Plus Bulbs store another chance. Until she took over as the manager that store was run very inefficiently. She should be commended for going above and beyond to satisfy and customer who will now, because of her, be a repeat customer.
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Tom H
My iPhone screen broke and I didnt want to go all the way to the Apple Store. I had my screen fixed here instead, and after the new screen went in, the home button would not work. They refused to admit that it wasnt done right, and told me they couldnt "verify" that the home button was working before, and made me pay for the screen. They told me I would have to pay or leave with a phone with no screen. I ended up going to the Apple Store a week later, and had to pay for another new screen. I found out there is a calibration that needs to be done on new iPhones after the screen is put on that batteriesplus obviously had no idea how to do or even that it needed to be done. So instead, battles plus just made me pay for a service that failed. Please do not go to batteries plus if you need a screen on your iPhone. They will rip you off. UPDATE: Yeah they are real sorry, and theyre gonna train themselves now, but Im still out the $200 they demanded for shoddy work. No word on even a partial refund or anything. Just take your money and run.
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Rooster 2000
I went in at 8:04 pm and was greeted by the clerk, who said "hi, how can I help you?" I showed him a package of a light bulb I needed, and asked if they carry it. He told me he was sure they prob did, but that he wouldnt be able to ring me out. Puzzled, I asked why not. He said, "be cause we close at 8 pm." So I asked why he would greet me and ask what I needed if they were closed? He told me "because I just park in front, so I can walk out." Yet, he was still in the store and cleaning, probably hadnt even cashed out, and door unlocked past closing. To top off the stupidity, they dont even carry the bulb I need. This is the second time Ive gone in looking for a bulb they dont have. Walmart has them, even AUTOZONE had the bulbs I need, but not light bulb store. A store that specifically sells batteries and LIGHT BULBS.
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Zach Nippert
battery they gave me ruined my phone and the replacement phone I had to get because they convinced me the battery was fine "because it passed their test" and said it was my phone that was problem. Now Im out of two phones. Guy also said he tested the battery twice, but when I went in there at 10 in the morning he said it would take at least 12 hours. Im not that good at math but that probably wouldnt make sense to anyone else.
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lora rhoades
Very satisfied with my visit to this batteries plus bulbs location. We came in with a cracked screen and Jodi was very helpful/personable. They gave us an exact time estimate of when it would be fixed, so we went next door to a good burger place called Burgerhaus, came back and everything was ready to go. Service efficient and friendly. Would definitely keep giving them my business
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Kellie Murica
Would recommend this Batteries Plus to anyone! The staff is beyond helpful and extremely kind. Terrell is one of the kindest people Ive met and really goes above and beyond to help you. This is the only place I plan on going to for my batteries. Thank you Terrell and also Mario for everything!
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Aaron Moreno
Bought a replacement battery for note 4 after 2 bought from amazon were useless. Employee was very knowledgeable and completely answered all questions I had. Battery even has lifetime warranty! Going to buy all my batteries that I need, from daughters power wheel to key fob batteries.
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iamrepete
Tried finding a bulb for my Italian oven in 3 places before I came here. It took a little while, but they had it! Now I can see my lasagna! ;)
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Mark Hardig
Least helpful of any retail store I have ever encountered. No apparent concept of customer service whatsoever. Avoid if possible.
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Curtis Nelson
Nice screen repair