Rural King
| Category: | Department Store |
| Address: | 1800 S Ohio St, Martinsville, IN 46151, USA |
| Phone: | +1 765-352-2980 |
| Site: | ruralking.com |
| Rating: | 4.4 |
| Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 7AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 44
FI
First Last
Im baffled by the good reviews. If only negative stars were possible. Ive lived in the area for years, and go here as little as possible. Heres why... The staff are literally hard to catch. They scurry about as if to avoid the annoying prospect of helping a customer. If you stay long enough to outwit one and flag them down, they will sigh or roll their eyes, or in some other non verbal way convey their displeasure with being stopped. After you ask your question (i.e., "do you have belt pulleys for garden tractors?") you will inevitably hear them answer with, "I dont know" followed by a long blank stare. At this point you have two options: 1. Stare back in the hopes that they eventually realize youre going to wait until they find out, and they will be forced to help. 2. Speed up the process and inform them you expect them to help by finding out. What inevitably follows can only be described as "bare minimum helpfulness". They get on the radio to ask. The person they ask never knows either, but they think maybe they saw some at the other end of the store. What you just heard over the radio will be repeated back to you, and then they turn away to leave. I have done this literally dozens of times over the years, and I dont think its been the same person any of the times. There must be some serious managerial issues here, their culture is the opposite of customer service. I avoid going here as much as possible, unfortunately there are some things that I just cant get locally without going through the process I described above. I get those specific items and buy anything I can get elsewhere, elsewhere.
HA
Harold Seymour
Im a purchase of farm supplies in your Martinsville Indiana store. They said my tax exempt number was out of date even though I had filed one earlier this year. I am also a farmer and can use tax exemption as a farmer. I emailed Christy your office manager about the tax exemption and she never returned my email. Good customer service is the foundation of any retail operation. Yours definitely needs to improve. Thank you
RE
Rebecca York
I have one word for Rural King...Gina. If you need anything, ask Gina! Not one of the other three people that I talked to knew where anything was located that I needed. Gina deserves recognition for her outstanding, friendly, courteous service! She is a fantastic, helpful individual!
AN
anon smith
Do not buy guns here. I got a gun home and it wouldnt fire. I called the store and they told me they dont allow returns on firearms even when the firearm is defective. They told me they were sorry the gun didnt work, but that they werent going to do anything to remedy the situation.
TE
Tedd Hoehn
Were at Ace to try to find the brass pipe cap that Rural K didnt have. Also looking for a roller for roller for the closet door that Rural didnt have. Too many spots on the shelves at Martinsville Rural King.
CH
Charles Wells
Would love it if anyone knew where anything is. 1 employee said she didnt think they had it. That was it. Love the store though just customer service sucks. I found it on my own. Which is the way it is there.
RO
Robin Fleener
Its too hot in there. They let the store run out of Alafa pellets for at least two weeks @a time. The people who work there are awesome ! Respectful, helpful and under paid,over worked. Not enough staff .
CR
Craig Hall
Bought a Stihl Leaf Blower, got home would not run, they put the gas in it and everything. CAN NOT RETURN stihl products period. Store manager finally agreed on rural king gift card. What a bunch of BS.
AN
Angel Williams
Always friendly, always affordable, always have that one thing you need for your lawn, garden, or farm when you dont want to deal with large crowds. Perfect box store for a small town.
TE
Terry Boesch
Visiting a Rural King is more an experience than a place. We go for the popcorn and to pet chicks & rabbits. Where else can you buy Moon Pies, and $9.99 blue jeans painter pants???
JE
Jeff Wood
Love this place, denim jeans and boot socks are the best prices ANYWHERE and they are great quality and hold up really well. Thanks!!
JE
Jeff Bryant
Looking for drain cleaner, its a super stubborn clog. Could not get the snake past it. Found what I needed for $2 less than Walmart.
SA
Sarah leverty
They have a nice selection of outdoor plants. Free popcorn at the front counter. Good prices.
CA
Carrie Damron
Always find nice products with great prices. Done alot of our Christmas shopping here.
TE
TERRESA TERRY
They order what I need then I pick it up love the people there. very helpful
AN
Angel Teague
Great store great prices. My kids love the section with the ducks chickes etc
DO
Dorothy Gracy
Friendly, and were in and out quickly, would recommend to others.
ER
Eran Derby
Love my Rural King. Good selection, good prices, fun place.
WI
William Sanders
I found a dead rat in the bathroom... I was not impressed...
WI
William Morgan
Free popcorn, nice selection, friendly staff, clean store.
RO
Roger Boughner
Root Beer and dog treats. Great farm store. Guns too.
GE
George Moyer
People there are very helpful and have great attitude
MI
mike clarkson
Nice and clean fine what u r looking for really easy
RA
Ralph Mullins
Usually find what I go in for from parts to guns. Lol
DA
Dana Steele
Enjoy a bag of popcorn while you get you supplies
BO
Bob Long
Good prices and large selection of outdoor items.
DO
Dorthea Eads
Fast and friendly service. Pet friendly (on leash)
JO
Joe
Got free popcorn and looked at the customers dogs
BI
billy harless
Fer popcorn clean store nice place in general
ME
Melissa Sloan
Never do find anyone to help find something.
KA
Kathryn Jester
They have all I need for my small farm!
JO
John Bangel
Good place to shop for maltiple items
SU
Susan Hawkins
Nice people good service. Good price
MA
Maggie Watson
Had what we wanted at a good price
ED
edward gregson
Always enjoy shopping there
JA
James Hignite
Its the greatest place.
BR
Brad R
Great place great deals
KA
Katie Pauley
Cashier was very rude
MA
Marianne Schell
Super place to shop.
JA
Jason McCoy
Popcorn is great!!!
RU
Ruth Feller
Love this store
JO
Jordan Harris
Great deals
FE
Felipe Solano
Best supply
GE
George Walker
Great
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