J & M Auto Sales

Category:	Used Car Dealer
Address:	400 S Lebanon St, Lebanon, IN 46052, USA
Phone:	+1 765-482-2811
Site:	jmmotorslebanon.com
Rating:	4.6
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed

Location

Photos 100

Reviews 9

Nicholas Hutter

I recently purchased a 2006 Jetta TDI from J@M Auto Sales. I had been specifically looking for a manual transmission TDI for a very long time with low miles. Jerry, the owner and salesman was very knowledgeable and professional throughout the process. I traded in a 2005 Dodge Ram Regular Cab 4x2 with around 99,000 miles and was given a very fair price. I was also able to negotiate a lesser price on the TDI. Jerry was honest and did not resort to pushy sales tactics one might experience at a larger dealership. Jerry answered my numerous questions and provided prompt service. I completed the whole trade in and purchase process in about thirty minutes. I came a day before to test drive the TDI and came back to two days later to trade in my truck and make the purchase. Jerry had all the necessary paperwork ready to go when I arrived. Jerry also was very knowledgeable in knowing mechanics who worked on VW. (Many shops will not work on the car and send you to the dealership) I had and still have very good credit so the process was very easy and not stressful at all. I live in Indianapolis and drove around 40 minutes to the dealership; it was worth it. I am very satisfied

A Private User

Bought a used car from here late 2010. Car still runs ok but has an issue with the cooling system. Be sure to get one of those diagnostic checks at an auto parts store. My check engine light came on after a week of owning the car. Apparently those check engine lights can be temporarily turned off by disconnecting the cars battery. The lights comes back on after 100 or so miles. Dealer was very shady when closing the deal. We agreed on a price and as he was filling out the paperwork, he switched the warranty from a 3 month warranty to the No Warranty As-Is. We never even spoke of this during the negotiations. He tried to do it quickly without me noticing. Also, it seems apparent that shoddy paint work was applied to fix scratches that came from the car being keyed. The clear coat from these repairs faded and now looks like matte spray paint was applied. I know buying used cars comes with some risk but the fact that he attempted to cheat me out of the warranty makes me suspicous of this dealer.

Tuck Schulhof

My experience with Jerry, the Owner was exceptional from my initial phone call to the day after I drove away as I mistakenly left a transponder and coupon book in the car I traded to him for the one he sold me. Upon my call, he immediately recovered the items and mailed them to me, saving me a 11/2 hour trip. Jerry is an extremely polite and competent person and he processed the entire purchase transaction with remarkable efficiency and emailed me the closing documents from the BMV to me before I got home in my new car from Lebanon. That was extraordinary! As a retired executive of a major Indiana corporation, I am familiar with the concept of "exceeding customer expectations" and Jerry did, indeed, exceed my expectations in every respect throughout our business engagement. I would highly recommend him, without hesitation or reservation, to anyone. In short, he is a class act!

Brandi Smith

I loved my experience. I was car shopping around, needing a better car as I drive farther to work now. Jerry was very polite and straight forward. No gimmicks. I told him what I was looking at and he showed me that one plus 4 similar options. So selection was not a problem :) I ended up going with the one I initially pulled in to look at. But he did go above and beyond anything the dealers in Indy are capable of. (even tried to teach me to drive a stick :P) Got a 2 yr warranty on a 2008 G6. Very clean, decent mileage. If anyone is looking for a gently used car in central Indiana, this is the place to come. Hands down. Ive seen this little car lot grow in what they can provide their customers over the last 2 years and Im just really amazed.

Jason Geis

I had an excellent car buying experience with Jerry at J&M Auto Sales. The vehicle was just as clean in person as it looked in the pictures. I was offered a very fair price for my used car. He had a variety of warranties available to go along with the used vehicle that I purchased, but I chose to buy the car as-is with no warranty. A couple weeks after purchasing the car, it warmed up outside and I noticed that my A/C was not working. I took it to the shop to get fixed, and Jerry offered to cover the cost of the repair even though I did not purchase a warranty with the vehicle. I havent received that type of service from the large dealerships Ive purchased from in the past. I highly recommend J&M for your used car needs.

rhonda Tyree

I was looking for a Vehicle in 2006 and came across J&M Auto Sales right in my home town. On lebanon St. So went in and had great experience with the ower he was ver helpful in finding me my needs for a great Vehicle. First one i got my daugther totaled it went back to J&M got me a jeep and had it for 5 yrs worry free and paid it off and decided to get a smaller car. Went back there and traded my jeep in and purchased my 3rd Vehicle from Jerry he is very easy and kind person to work with. He goes out of his way to help you. Thank you Jerry for doing business with you and if i need another vehicle my choice would be J&M Auto Sales.

Donna Wells

From the moment I pulled into the parking lot I felt very comfortable. They were not "pushy car salesmen". They were friendly, and allowed us plenty of time to think about our purchase. They were fair with their pricing, and when I pointed out a small flaw, they promptly fixed it in the time frame they said they would. I will defiantly do business with them again in the future. I felt they gave us every detail about the van we bought. They were very honest, and again, fair pricing. We need more car lots like this to be able to purchase from. Thank you J&M Auto Sales for making our shopping experience painless.

Joe Lynch

I bought a truck from here that i dont own anymore due to many problems. But most were taken care of the not so free warrenty that is advertised. Oh you pay for it. Its not free. Look at the paper work. I drove my truck off the lot went home. The next morning check engine light came on. Be careful because if you disconnect the battery it resets the check engine light. Drive it for a few hours before you decide to buy from here. Other than a few problems i wouldnt not buy from here i would just watch everything from paperwork to the tricks they do to hide things.

Tony Tuite

The guys that run the show here are very friendly. They are straight forward, honest, no bull people who wont waste your time or theirs. You should expect a direct conversation, no beating around the bush or BS. Affordable cars at fair KBB and NADA valued prices, and they throw in a 90 day powertrain warranty which you wont get at the big box dealerships. Dont expect much negotiation, but do expect a decent affordable car at a fair price (but not exactly a "great bargain"). Note: I had my own financing, so I cant attest to that for this dealer.