Steele Auto Sales

Category:	Used Car Dealer
Address:	3950 Southeastern Ave, Indianapolis, IN 46203, USA
Phone:	+1 317-353-1940
Site:	steeleautosales.com
Rating:	2.4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed

Location

Photos 5

Reviews 9

Natalie McLeaster

I bought my car from them so I thought to go back to them to see what they had. Bought a 2009 Dodge Journey On March 14th, 2016 from Larry Vancel. Test drove it he promised to get the heat fixed the next day which was a Tuesday and he was off, I was told by him to take it down to Indy Auto Man, long story short my brakes were going all the way to the floor and Larry agreed to also fix that. They had my vehicle back and forth at their shop for about a month and the brakes are still messed up, took it back because it was leaking brake fluid, claimed they fixed it but nope. Then my vehicle went to Garfield Auto to be fixed for the heat, another back and forth with this shop and no heat, also made my vehicle over heat because they forgot to put the overflow hose back on, expressed that they were so sorry, vehicle over heated about 3 more times left me and my children stranded multiple times. He also had it sent to Eastgate Chrysler and they diagnosed it and he never fixed it there kept taking it to these knock off shops. Oh yeah and I had a test done on it for a blown head and it was blown, my uncle from RONs AUTO BODY knew a master tech and they did the test. Talked to my uncle and asked about it he told me I have a blown head. Acted like I never talked to my uncle finally asked Larry what happened he said I have a bad head, I said yes I know they did the test and it came back bad. He said how do you know that, I said that is MY UNCLE you think he is about to lie to me like all these other shops only you talk to and they tell you the truth and you dont let the customer know, exactly. He called Garfield auto they said if they did a test too and it was bad they would replace it. Oh what do you know their test came back good; who would admit to blowing a head and having to fix it, NO ONE. Also asked PLENTY OF TIMES FOR RECEPITS FOR THE WORK FROM LARRY AND NEVER RECEIVED THEM. Finally I decided to take STEELE auto to small claims court for breach of contract on 7/25/16 I filed because Larry wrote on my as is paper that he would fix the heat problem. And after continuing the court date 2 times until November 10th,2016 I only got 700 because LARRY "fixed" other things on the car, what thing I do not even know about because still having the same problems. And after they received the paper work for the 700 and costs; they thought they didnt owe me my court costs. Contacted them to let them know and they said they werent paying it. So I filed an order to appear and they finally paid it here after everything was said and done I FINALLY GOT ALL MY MONEY LAST WEEK, not to mention that isnt going to fix my blown head and heat problem that still exists. $3,000 later my car is fixed, they screwed me but that is ok. GOD DOESNT LIKE UGLY THEY WILL GET THEIRS!!! GOD BLESS. Singed; Your FAVORITE CUSTOMER NATALIE!

rick downs

I would not get a car off tthem. They have a firebird which looks good but that is it. I payed 900 down on Tuesday and tried to return it on friday. They said there was nothing wrong with it because there mechanic said there was nothing wrong with it. But he couldnt put a door panel back on correctly nor put a correct heating know on right. The car has a bad oil pump.rusted out brake lines.bent rims. Rear seal out. Transmission pan gasket out oil pan gasket out but yet this car was in perfect condition I was told it can make it to Chicago Detroit wherever I need to make it and they tried to tell me that even though I took it to a regular garage and have them check it out for that garage has no clue what the f*** youre talking about that the mechanic is right but you have a mechanic didnt see the rusted out brake lines and I did not get my $900 back so it cost me 900 dollars just to drive a car from there to the mechanics and back so I would not recommend using them at all if you do I would be persistent and take your car to a mechanic before you give them any money. And yes I know its a used car. Book value is 1800 and I was going to pay 6000 but to get it road ready would have been another 3000. Be careful of what you get off them. I would recommend going to buds auto. Just spoke Jr and was told no refunds. And would be talking to his lawyer.

Judy A Miller

I am posting this for Elizabeth who JUST bought a lemon 2004 Nissan Quest van from Larry (that knows finger spelling). He ripped her big time by lying Saying the engine light came on cuz need oil change -- really??? Found out they were------oxygen sensor O.E. Type, wheel bearing/hub assembly front, exhaust muffler clogged. Larry said tv player was working when its NOT!!!! What kind of a business is that ripped the customer out!!!! That dissed me for being an Unhonest salesman! This rating is definitely a -10. Not a plus! RECOMMENDATION---DONT go there!!!!

Stacy Newman

I am a very unhappy customer. I will never buy from this place again. They seen a desperate woman come in with a 500.00 down payment and gave me the crapppiest car they had on the lot. I have had nothing but problems from day one of getting my car. My car is sitting in my driveway now and again isnt running. This has been an ongoing thing since I got it in October of 2015. Please do not buy from here. I have never ever had this much trouble with any car I have gotten from other places.

Melissa Scott

Everything that Larry said he would do, he has done. He seems honest and quite personable. These people complaining are ridiculous... Youre getting a used car from somone willing to help out those of us with much less than perfect credit, what the hell do you expect?? I love my car and expect to buy from Steele again when it is paid off.

James Stine

Pushes bad cars on unsuspecting buyers and offers no assistance to make things write. Sold my daughter a car that was missing a spare had known transmission issues and was generally unsafe for the road. I understand that a buyer must shop smart but to have a dealer knowingly pedal an unsafe vehicle is unconscionable.

Cody Chadwick

All there cars are junk they get them from auctions and half ass fix them up then charge you 10 times blue book. And as soon as you get the car you have problems that they wont offer to even fix. I wouldnt recommend my worst enemy to this car lot.

Rose Haney

My husband and I both got vehicles and they are nice and they do help you and very honest Iarry does what he says he is going to do thanks for the good experience

brandon thomas

Ive gotten three cars from here and they have all been good cars to me. Larry has helped me in every way that he could to fix any problems that I have had.