Marsh Mutt

Category:	Outdoor Sports Store
Address:	24 S Main St, Fortville, IN 46040, USA
Phone:	+1 855-201-1600
Site:	marshmutt.com
Rating:	2.3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 1

Reviews 6

Cory Jones

Ive had the same type of frustration with this business. I utilize online retailers for my waterfowl needs primarily. Saw this company had good stuff so I decided to try them.. well, lets just say I wont be ordering from them again online. I cant speak to their physical retail location, however I ordered a single hat on 7/31and have yet to receive it (as of 8/23). Owner has answered my calls, but has given me every excuse in the book for why I havent received the hat for almost a month AFTER ALREADY PAYING FOR THE ITEM FULL PRICE. He couldnt update me b/c they didnt ship the item themselves - I get that since theyre a small business, but he made no effort to say, "hey, let me check with our vendor for that product line and Ill update you on the shipping". Heres what I got, "Sir, we dont ship small items like that if we dont have them on stock. you should get it soon"...was told that after the first week. Small businesses differentiate themselves by offering supreme customer service. This company has so far landed themselves on the "never again" list for me.

Ryan Smith

I have never in 30 years wrote a review but being a small company this might help them grow. I ordered one single item on the 26th of Jan. Same time I ordered stuff from cabelas and macks prairie. Received those items by the 30th except from marsh mutt. I called late one night and their VM said they were open which I knew they werent. Also said fastest way was to email I did that no response. Called numerous times durin hours and no response. Finally got ahold of josh and was ensured it was shipped. This was feb 7th. That night received an email saying it was refunded. Here I am three days before my trip and no snow camo cover for dog blind. I ended up over night from rogers sporting goods and paid more but service is way better. Still calling as Im writing this and no answer. Facebook out of all things someone responded saying it was refunded. Well I need answers why!! Terrible service and my complaint matches the others I see. Last time o venture from one of the big guys when ordering! Not worth the hassle.

Ryan Davis

Same experience as others, called and confirmed the goose call was in stock placed the order did not receive shipping information. Finally after calling 5 times a day Josh answered and told me the item was marked as shipped. I never got shipping info then the money was refunded. I never got the call that I ordered now my hunt is here and Im left without. I wound not recommend using marsh mutt.

Adrian Diaz

Extremely poor customer service Called multiple times in a one week period no one ever answered my call Or returned any my calls after leaving a message I also sent an email and of course no reply to the email as well So Ill cant find out if my product was shipped and its been two weeks since I ordered

cortland brasseaux

Great customer service and great prices. Josh was a pleasure to work with on several of my orders. All were at my door in 3 days or less.

Marsh Mutt

Great Experience! Good people to work with! Could not have had better