Category: | Department Store |
Address: | 7601 Kingery Hwy, Willowbrook, IL 60527, USA |
Phone: | +1 630-321-2080 |
Site: | target.com |
Rating: | 4.2 |
Working: | 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM 8AM–11PM |
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Natalia Ellis
I will NEVER shop at Target again based on my experience at this store location. I picked an item off of the shelf to purchase and added it to my cart. I found an employee, Gil, and asked for assistance as I wanted more info regarding the features of the product before purchasing. Not only was he unable to describe the features but he took the item and put a "spider wrap" on it before he would allow me to take it to the cashier to purchase, which made me feel like he thought I would steal the item. Im usually the last to say that any situation is "racial related" but this was the first time in my entire life that I felt racially profiled. I felt disgusted and asked why he needed to place a sensor on the item as it was on the shelf without a sensor and there were several remaining on the shelf without a sensor. He couldnt give me a straight answer. I discussed with a manager, but obviously this employee had already told his distorted part of the story to the manager on the walkie talkie. When I spoke with the manager Sheila, she defended the employee and basically told me that she does not have to explain to me their Loss Prevention policy as it is confidential, nor could I insist on how they "should" have sensors on all of those items instead of adding a sensor only in the case a customer inquires about the product features. I can say that one manager, Jamie, did apologize for how I was treated and offered a discount based on my experience, however this was quickly overturned by Sheila who spoke to me and my husband with a disgusting attitude and with such lack of concern. I reported my concern to a corporate Target corporate rep who seemed genuinely concerned, but also explained that this would be investigated by the area manager, and that Target may or may not get back to me. Maybe my expectations for Target customer service were waaayy too high.
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Vanilla Bean
Ive gotten a few nice things from target, the reason I gave it only 2 stars is because they had a special on many of their items 30-40%off. Well, I purchase a pair of boots and a Jacket and didnt realize that I didnt get my discount until I got home, so I called the store and informed them that I didnt get my discount. Well to make a longer story short, I had to have their app on my phone in order to get the discount and I didnt know this prior to making my purchase. When we see a sign that promotes the discount we tend not to look further than the discount posted in other words the fine print. I didnt like this idea, because they were forcing the elderly to download an app in order to get the discount. I have a problem with that, not everyone has a phone where they can download their app and not all elderly if any are aware of how to do this as well. Yes I could have down loaded the app, but I refused to, when I could go else where and get 30-40% off without having to down load a stupid app. I dont like when stores force people that are not equip to do- in order to obtain their discount. Im advocating for the elderly/seniors that are not able to do this and lose out on the discount; as a result, I will never shop at target again. I returned my boots and my jacket.
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Stuart Conover
I havent been to Target in awhile as it is no longer on my way to and from work but I had to come on the last shopping trip as my wife has a problem. She cant get out of the store without massively overspending and needed me to help reign her in. This Target isnt the newest of stores but I can remember it from when it was new and have to say that the employees do a great job at not only keeping it clean but keeping things organized. There is plenty of parking here and even with it being packed on the weekend we were able to find a spot pretty easily. The store has the general lower priced items at the front (great for something small for the kiddos) and goes from there. Clothing, electronics, a huge toy section, food, and more. You really cant go wrong if youre in need of something and the checkout lines were moving quickly so in theory you can pretty easily do a quick in and our trip to pickup a few items.
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tess blanco
This target is hit or miss with the employees. If I go during the day the staff is friendly . I have a hard time with getting things as far as groceries there fruit is gross bruised and also I went to grab a box of Capri suns and they were dusty. I put them right back. If I go at night staff is rude to busy having side conversations to be paying as attention to customers not to mention Ive had my kids with me and they were discussing something inappropriately.
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Patrick James Fontillas
My wife loves Target. This place was just so-so for me. So were the other Targets, though. Theres a chance my wife hypes me up and I have high expectations but every time I go and think "I need these few things" they never have what I need, so I end up going to another store after my wife buys other things since were there anyways (usually baby/childrens clothes).
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OmNom Nom
Target is always clean, well stocked, and has a variety of options in the grocery department. Lots of fashion accessories for women and some for men. Freshii for a quick bite but no traditional target quick bite items like popcorn. Definitely a nice shopping experience but I have noticed lots of items without a price tag nearby in the past.
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Nancy Sanchez
Updated 7.25.2017. Store seems to be operating much better. Bathroom cleanliness is a C+ at best so they need to check them at regular intervals. Wide array of products, pricing is not as competitive as desired so it results in loss of business to Internet stores like Amazon, Jet and Overstock
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Anne Kaplan
I was just at Target and I do like the store but there were long lines and 11 women were having a meeting at the front of the store totally disregarding the long lines. It didnt look good. They were laughing as if they were all on break. I was very upset as I had to be in line for 20 minutes.
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Dennis Zaremba
Really disappointed at the selection they offer. I often times find myself stopping by here, not finding what Im looking for, and then going to Walmart which almost definitely has what I need. Wish this location was larger and had better prices.
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Wilson Sun
Always clean and good to walk around. Price not as good as Walmart, But the store experience is better. Grocery section is disappointing, and feel like a convenient store. Hope they can improve on that. Great baby section.
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Steve Leopoldo
Depending on the time of the day, the store is often a wreck with packaging and items all over the floor. If organic items are your thing, this is not your Target. Very minimal selection compared to other stores.
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LaKeisha Hill
The pharmacy is nice, except for the pharmacist. I have been taking my meds for years, I do not like that she tries to contradict what my doctors say, by giving unsolicited medical advice. Unless I ask you, dont.
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Jason Monroe Mossburg
As compared to other targets this location tends to be a bit nicer. This location is usually quite busy and you should expect a bit of a line and a bit of trouble finding close parking.