PetSmart

Category:	Pet Supply Store
Address:	63 Rice Lake Square, Wheaton, IL 60187, USA
Phone:	+1 630-462-7345
Site:	petsmart.com
Rating:	4.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 100

Reviews 16

Richard Bush

Generally I find that PetSmart has a decent quality staff and store (cleanliness, selection of items, etc.), and as far as the store itself it does quite well. However, the staff needs training. Twice I called this specific store to ensure that Santa was on site for pictures with our dogs and both times I was told that he was there. Both times we arrived, the place was packed for an adoption event but no Santa and none of the staff that were asked knew when or if he was supposed to be there. We finally had to settle on a photo with a Santa template for the digital photo, which was never received. Dont misunderstand, the staff was nice to both us and the dogs, but the utter lack of knowledge about what is going on in their own store and on the website (which also said that Santa would be there) is very frustrating. And to top it off, with a line of eight people, only one check-out was open.

Dakota Breyer

Its great on the scale of Petsmarts, and has a good selection of fish and bettas. They even have dragon scale bettas that look rather nice. I just saw a pure white dumbo/butterfly looking betta, and several nice females. P.S. Dont go to the petco around the corner, it was overpriced for sick looking fish, but thats a story for another review.

Jen Watson

Great selection, decent prices. Join the rewards program for coupons. I come here mostly for cat food and litter but occasionally check out toys and accessories. Staff have been polite and helpful. Unfortunately I cant get my cats nails trimmed here since they dont have a cat groomer, but its still a pretty good place for supplies.

Thadeus Staples

Super friendly staff here! Large amount of supplies to choose from for your pet. They have animal adoptions some weekends at this location. They also have pet training section and classes. I also believe that this location has a grooming area as well.

Paul Nielsen

Friendly and very knowledgeable staff. Along with all the pet supplies you could possibly need they also have grooming services for both dogs and cats, dog & puppy training, and provide space for animal rescue groups to adopt out their critters.

Jignesh Patel

I frequent Petsmart for most of my aquarium needs. This is place is great, and clean. The staff in the fish department actually know things about fish. Pleasantly surprised.

John Opager

Wide open store with a large selection of various pet needs. Prices are decent with a good amount of parking available.

Sean Kelly

Always price match with their website. Staff super helpful, the nice lady saved me $20 in coupons at checkout

Erik Lynch

Understaffed, rarely can get help in a timely fashion. You get what you pay for, not much else.

Mac Franklin

Great service and people

PRo Gondo

expensive but good stuff

RID Stone Granite & Marble

Great service!