Category: | Cell Phone Store |
Address: | 2946 US-34, Oswego, IL 60543, USA |
Phone: | +1 630-554-1701 |
Site: | t-mobile.com |
Rating: | 4.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–6PM |
JU
Justin Michael
Useless. If you need help they just tell you to call customer service. Then you spend time on hold to be connected to an India call center where the language barrier is unreal. Once you frustratingly get through you soon realize that the changes requested did not go through and you get stuck with an extra $120 bill. When you call to dispute it they tell you how sorry they are and they understand but then they tell you there is nothing they can do. Absolutely useless.
JA
Jan Torres
Worst service, slacked to attend people, they eventually left. & i had to come back numerous times just for a phone thats was suppose to be to be overnight then my phone was stolen from he back inventory of the store
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Mark Shilakis
The staff have always been amazingly helpful and they dont just try to upsell you. Ive recommended them to family. Ask questions, buy or just browse. Friendly staff. Ill stick with the because of these guys!
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Diane Phipps
Cant say enough about the good service. Rico went out of his way to help Me & my husband set up our new phones, taking lots of time to show us how to use the new phones. Great place, Great service!
ER
Erwin Gutierrez
The crew here they always try to do the best to help if you got a problem this is the best store to help you to solve the issues
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Kimberly Hackemer
Excellent customer service, knowledgeable employees. Have always had good experiences with this store.
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Moriah hagans
Worst costumer service ever they dont even know the phone they are selling
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luis bonilla
Good work guys.. I appreciate all the hard work you guys do !!
JA
Jacob Clark
Not very good service left and went to another store.
GE
George J
Barely any phones other than Samsung and IPhone.
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Ray Mayfield
Can be a wait. Staff though makes up for it.
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RAZZAK KHAN
Staff is okay....... waiting time is long
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Nick woods
Always super busy for some reason.
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Gracie Detzler
everything went very smotthly
AY
Ayoub
great services lowest plans
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Juan Manuel Espinosa
The best tmobile store .
CA
candice shefferd
Good Customer service
JA
James Ross
Love this store!
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Joseph Chambers
Awesome staff
AM
Amber Jenkins
Just ok