Category: | Cell Phone Store |
Address: | 1003 N West St, Olney, IL 62450, USA |
Phone: | +1 618-388-3322 |
Site: | att.com |
Rating: | 3.3 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 10AM–7PM 11AM–5PM |
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monica henkelman
They are very nice people. The AT&T experience so far has been horrible. I was charged for a phone I didnt have for months without me knowing. My phone bill is different every month and I dont understand why. When I signed the contract it was buy one get one free. They said it would be taken off of my bill within roughly 3 months. I am still paying installment plans on both phones. I am beyond furious. I have sent them a letter, called several times, left voicemail, spoke to numerous AT&T agents. I havent gotten anywhere because they never answered the phone or call you back if you leave a voicemail. This is a lot of money every month. You would think that the customers would come first in times like this.
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Emily Galindo
It is a frustrating experience to call the store you purchased your phone from numerous times with no answer and a full voicemail so there is no way to get through to be assisted with the issues we are having. Also, the phone number is 388, not 338.
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Vincent Brassel
Such a great staff! They answered so many questions and I would really recommend going!
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nancy stangle
The employees were very polite and very helpful and I rate them excellent!
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jana mcgregor
Very nice people helped me quickly and very professional thank u so much
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Mary Tarr
Should not have to wait over a hour to pay a bill..This is awful!!!
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Sandra Goodwin
The man was very nice and I give him a 10 altogether
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Carol Roberts
People very helpful.