Category: | Cell Phone Store |
Address: | 2004 Northbrook Ct, Northbrook, IL 60062, USA |
Phone: | +1 847-559-1916 |
Site: | att.com |
Rating: | 1.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Meena Wadhwa
Went in to activate the SIM card on a replacement phone and Igor told us if this card didnt work, we would have to buy a new SIM card for $5.50. (?!?) Since WHEN has AT&T been charging their customers for SIM cards when activating phones?? After the activation didnt work, he said we needed to buy a new SIM card. We declined and went to the Apple store instead. They not only GAVE us the SIM card, they helped us activate it when the AT&T rep on the phone was unable to help us. I have had AT&T phones for 20+ years and have NEVER had an experience like this at any of their stores.
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Jonathan Alper
Avoid this place like the plague. They are dishonest and incompetent. It took 4 hours at a corporate store to clean up the mess they made of the account. We have still not been made whole.
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Chris Tessier
Warning- do not use this AT&T Store - they are really bad with follow-up. We have a $1050 problem with AT&T because of this store.
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Charles Roberts
Not entirely helpful. Just about what we have grown to expect from phone stores.
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Charles Content
Past comments are old.. New staff, new atmosphere. Recommended over corporate
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Woody Denham
Horrible customer service. Long wait. No communication from employees.
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Luis Sanchez
Trash ass service.