Dollar General

Category:	Discount Store
Address:	8821 W 87th St, Hickory Hills, IL 60457, USA
Phone:	+1 708-237-0286
Site:	dollargeneral.com
Rating:	2.2
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 54

Reviews 20

Roger Lis

We were treated very rude on the phone and in the store by two female employees at the hickory Hills illinois store #10671. They had no training and no idea how to use PayPal credit. They told us we had to swipe our PayPal debit card and it will go to PayPal credit. That is wrong completely. I called PayPal credit and they gave me a code number to give to the clerk to refund the debit card charge and put it on the PayPal credit balance. THE CASHIERS AND MANAGERS REFUSED TO REFUND THE AMOUNT AND THEN PUT IT ON PAYPAL CREDIT. THEY SAID ITS GOING TO TAKE 7 days TO GET MY MONEY BECAUSE THE DEBIT ALREADY WENT THROUGH. WHEN I TOLD THEM I NEEDED THAT MONEY FOR PART OF MY RENT TOMORROW THEY SAID WE TOLD YOU 7 days 7DAYS SIR. THIS WAS OUR FIRST TIME EVER AT DOLLAR GENERAL AND WHAT A TERRIBLE EXPERIENCE Reply Finally the general manager interceded and apologized. He sent me to another store where they were courteous and respectful. They refunded my money in cash and gave me a $25 gift card. DONT GO TO THE HICKORY HILLS STORE GO TO THE ONE ON 79th and HARLEM IN BRIDGEVIEW

Camille Drobut

The staff is always fantastic. The location at 87th street and 88th ave often looks disorganized, not merchandise as well as other locations. I suspect the planogram, or whatever its called these days. This store doesnt have the square footage of other stores, so it often seems overstocked in apparel. Its often hard to maneuver around items and displays in the aisle. Also, no matter how many times I request it, they dont seem to be able to keep diet Pepsi in stock.theres always plenty of the regular, tho.

Aquin Arvelo Jr.

These hoes dont know how to run a store. I went to get some honey had to wait 15 minutes because some lady was complaining about a measuring cup. So the guy couldnt restart the transaction without the key and had to wait another 2 minutes because the girl was stocking items plus on the phone.

Cassandra Tylak

The lady was on her blue tooth headset the whole time. Then when we went to the register she just watched us go the wrong way instead of getting off the phone to tell us. The store is so dirty. You cant even ask them a question with out them treating you differently.

Tiffany Coleman

Love the convenience of the location but customer service is poor. Equipment is rarely fixed, same register hasnt been able to print for months. Shop at your own risk.

Pratik Muley

The store is good. They have a great staff that is always ready to help. The stock is updated regularly. Overall it is a good DG store.

KELLY MCCRADIC

Very polite staff. One was singing while stocking shelves. Very pretty voice. Decent prices on some name brand items.

Yolanda Carter

I enjoy going to this store it has everything i need in one store. The lady staff are very kind and helpful

Jalin Jones

This Store is really nasty I cant believe they got rid of the singing lady. She was my #1 fav.

glenn dunkel

incapable of listing store hours ...unbelievable....an indication of their planning...

Arkeito White

Its ok im just tired of the staff moving items around so i cant find them