Category: | Hardware Store |
Address: | 7449 Madison St, Forest Park, IL 60130, USA |
Phone: | +1 708-366-1100 |
Site: | schauershardware.com |
Rating: | 4.6 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–4PM |
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Deanna Ballard
Ive frequented this hardware store on many occasions and have usually found the staff to be nothing other than friendly and helpful. But today I went there and I purchased a 20amp fuse for the cigarette lighter in my Ford Focus. Ive always used this amp and have purchased it from them before but today they both blew immediately after installing them. I wasnt doing anything differently than before. I called the store and spoke to a man about a possible refund or replacement and he got very nasty with me; practically yelling about how it was my fault and and how he wouldnt do anything at all. I abruptly ended the call. I would not recommend this place to anyone. I dont even remember this man ever working there previously. They seriously need to rethink their hiring techniques because theyve lost a customer for good.
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A Private User
Ive come to this place many times. They are always friendly and add that personal touch to helping people. Last time I hand to find a bolt to attach the back of my rolling chair (which I brought the back with me) and the person helping me made it a personal mission to figure out the problem. Also on the phone they are very helpful. My last call, they looked up the item on the computer told me "Were suppose to have it in-store" then told me to hold on to make sure. Got to love it.
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A Private User
Great hardware store, it has amazing customer service that is friendly and intelligent. It has everything that you need from flint sparkers to lawnmowers. 5/5 Thank you for your help Do It Best.
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Haunted Myst
Always excellent and helpful sales people. If you need it, they generally have it or can get it quick. The perfect example of a local store succeeding due to customer service.
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Susan Bohdan
The staff are very informative and will help problem solve a tool that isnt working, even if you havent purchased there! They have fair prices and some special sales as well.
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Alan Holley
Simply put, its everything a neighborhood hardware store *should* be. We only go to the big box stores if we absolutely have to, because this is such a better experience.
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samir faragalla
Very knowledgeable and helpful staff also the hours are convenient I have been shopping there for all my plumbing needs for the past 26 years
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Jessica Frank
What a helpful store!! The workers there are knowledgeable and eager to help. Well behaved dogs are allowed inside which is nice as well
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Aaron Stigger
Great little hardware store with pretty much everything you need and the nicest most knowledgeable staff you could ask for.
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A Private User
The people here really know their stuff! much better than at the chain stores. And they are great and friendly.
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Kevin Roy
Id rather go here than anywhere else to spend my money and see some of the smartest and nicest people I know.
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David Spangler
Excellent local hardware store, the staff is great and you can bring your dogs!
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Travis Jamieson
Love this place! Classic small town hardware store!
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Zarah Prins
Good shop