| Category: | Hardware Store |
| Address: | 1219 Wilmette Ave, Wilmette, IL 60091, USA |
| Phone: | +1 847-251-3060 |
| Site: | johnmillenhardware.com |
| Rating: | 4.4 |
| Working: | 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 8AM–5:30PM 9:30AM–4PM |
VA
Valerie Collins
negatives: email addresses shown on website dont work, messages left on voice mail not returned, no reply to message left on Facebook page. No communication on the order, other than the initial confirmation...the order on the website had a different total than that shown on my order confirmation. I had to call twice to find out that my order had shipped to the non-toll free number. positives: a verbal request to change the color of a product was followed thru. Either this company doesnt like to deal with electronic orders and technology or they dont care enough to respond to electronic inquiries and would prefer to deal in person/over the phone? Dont know if I will be a return customer - they did come highly recommended by the blogger "Miss Mustard Seed" for their Fiddes Wax special pricing. Time will tell. But, John Millen Hardware, if youre going to use technology, lets get it up and running, ok? Lets be professional and have both email addresses that work and return phone call messages!
ME
Mehul Shah
This is a good neighborhood hardware store. The prices wont beat the big box stores (though that can be defrayed a bit by joining their loyalty program), but the service is top notch. I can always get in and out very quickly by talking to an employee. They not only point me to the right aisle, but are willing to answer any questions I have (and will honestly say, "I dont know" if they dont have an answer.) They stock seasonally, but have everything you need (but again, not necessarily as many choices as the big box stores.)
NA
Nathaniel golden
Great store for misc parts. Pops and I stopped by for a faucet repair, and Tom was quite helpful. We could not ask for anything more. Glad to help support the small-time hardware store. Granted, .79 o-ring doesnt do much to pay the light bill. But, should we need a large ticket item (lawn mower, power tool...etc.) it will be a place to go.
GA
Gary Henry
Somehow, they fit an amazing number of products in that small space. They carry products no one else carries. Their staff is also very knowledgeable and helpful. What more can you ask for in a neighborhood hardware store?! Glad their good staff and product lines did not change when they converted from Ace to Do It Best.
ME
Melvin Gerber
I have been in Hardware stores across the country. I never saw a store that could come close to Millen. Inventory, helpful employees & great service make Millen the best
RO
Robert Byrne
When you need help with a do it yourself project gone wrong, the good people at Millens Ace Hardware will get you back on track.
BE
Betsy Vankula
Local neighborhood hardware store. They have pretty much anything you need. People are always available to help.
A
A Private User
always have what you need and someone on hand to help you.
RO
Robert Oldenburg
Friendly people. Surprisingly good selection of items.
TI
Tim Madden
Great location, service and selection!