Target

Reviews 4

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Duffen Cory

This Target is perhaps the most stupid place to shop that I have ever been to , but I live 1 block from the dump so that is that. For almost four years I have shopped there - for my food, clothing ,TVs and all medication but now its a CVS and that sucks, they took the clock off the wall in the pharmacy so whats up with that? And for 4 years I have been able to use my Visa Debit card to get returns done if I dont have a paper receipt But as of October 3rd of 2016 I cant use my Visa Debit card to do a return they always say "item not found" ...so I tried an experiment I returned a CLOCK that was purchased on my Visa Debit Card ( I always use my Visa Debit card for everything, why? Because you can get cash back right away) well not anymore ....for me at least, when they checked my clock - the system said "item not found" So I pulled out a paper receipt that clearly showed a purchase with my Visa Debit card , the item was unused in a box and I said oh heres my receipt and I got my $29.99 back in cash okay, then I came back another day as a test with a tray that was too big and heavy, of course I gave them my Visa and of course it said "item not found" , then I said "oh heres my receipt" ...and yes it clearly showed it was bought 72 hours ago on my Visa Debit Card and they gave me back my $49.00 in cash ( and this time I recorded the whole thing on my smartphone to post to YouTube later and Facebook ) The 1st time I was denied I was puzzled for I said to them it has to be there I only use my debit card , but they said no.....so I walked home with this dumb unused blister packed heavy thing I dont even remember what it was , walked thru the parking lot down the stairs in the back, walked to my home 1 block away down more stairs to my apt. found the stupid paper receipt walked back up my stairs and the stairs in the back of Target -and thru the lot again and presented a receipt that showed it clearly was purchased on my "Visa Debit Card" and got my cash back. You see I am DISABLED I HAVE A HARD TIME WALKING I HAVE STAGE 4 PERIPHERAL NEUROPATHY AND IT WAS HARD TO DO THIS RUNNING AROUND ...but when it happened over and over again : "ITEM NOT FOUND " I was at the end of my rope and not putting up with this nonsense so I called corporate at the suggestion of the General Manager who was a snot And I spoke to the powers that be in MPLS who told me that it was a"courtesy" that they take back anything at all... Really I said? I see other people return stuff without a receipt and they use their credit cards and debit cards and the item is found without delay and the return is seamless, is it possible and I assume they are "not disabled" , that they are receiving special treatment over me , an handicapped individual? It sure looks like that? So I told her Well that answer is going to lead me to the front door of the Illinois Department of Human Rights,And im going to file forwith for the following , "Retaliatory Conduct" "Failure To Accommodate", "Discrimination Against Handicap" , "Hostile Environment" , "Unjust Enrichment"and Breach of Contract with VISA for their 864 page PDF on VISA Core Rules and Visa Product and Service Rules clearly states that the merchant has a responsibility to present information ( as they have over the past 4 years for me regarding proof of purchase Im sure they will love this fact ...that it cost roughly 40 to $60,000 to answer a Charge of Discrimination whether im right or wrong, it wont cost me a cent I wont even pay for the bus ride to the Illinois State Building to file -for I have a free ride pass for disabled individuals.The General Manager (JEN ) and somehow I just dont buy it that she was the General Manager she could not be that stupid to route me to coporate over a issue that she could have handled in house with one call. Im sure CEO Brian C. Cornell will love this post and my certified letter and charges from IDHR to follow . Keep up the good work Target and good luck to you Brian.

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Christian Gonzalez

We got word that this location would possibly have the NES classic in Stock so decided to take the gamble. We showed up around 315am or so for a 7am store opening and it was freezing out, yes I know I chose to do that. Throughout the night/morning employees were in and out of the store, probably overnight crew. When the store finally opened, the person who opened the door at 7am told us that they didnt have any hatchimals or NES, that they did not receive any. I walked over to him and I asked him how early a manager was on duty at the store, he replied that one is always on duty. I asked him if they knew they had no stock, why they couldnt go outside and tell the folks who were out in line for hours that news, hours ago? He replied with an attitude that he didnt know what we were in line for and that its not his responsibility to do that. It doesnt take a genius, especially one who works in retail, to know what people are lining up for this holiday season for hours. Im fine with the store not having them in Stock because its out of their control, but whats in their control is having the decency and common courtesy to inform their customers that the items they are waiting for are not in Stock. This was completely unacceptable and shows how this employee and target feel about their customers.

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DA

David Chambers

On every visit this store is disorganized, sale tags & merchandise are not placed to help consumers make an informed choice (end cap displays especially), filth allowed to remain (months worth in some places), and the Starbucks is nearly always disgusting). The bathrooms are often the cleanest part of the store! There is no point asking for assistance from "the help" since they bounce around the "store manager" responsibilities to so many different people that there is no consistency or real concern in how this store is managed. This store is the most poorly managed retail location I have seen in 35 years of shopping. I will say that a few of their employees provide consistently excellent service (pharmacy, beauty, cashiers, customer service(, but sadly, the rest are simply bothersome, trying to get customers in and out as soon as possible. This store needs a leader; one person who is visible, accountable, consistent and take-charge. You would not believe how many times I have seen staff at this Target location goofing off when they thought no one could see them.I go out of my way to not shop at this particular Target store, and our family has two Target Red Cards.

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Gina Pocan

Most of the time you have to go hunting for personnel to help you find something. Its like they hide behind the coat racks until your out of sight. But when you dont need help you will find tons of them shooting the breeze in the isles. Prices arent properly marked on the items, you have to hunt down a scanner. Today, I got a cashier who was obviously new. She was nice and all, but while Im checking out, shes gonna give me step by step instructions on how to scan my card when I didnt ask. She kept trying to take it from me without me trying all my techniques. My card can be tempermental, so I sometimes have to change how I swipe it to get it to work. Then finally when she bagged up my stuff, she smashed a bunch of food items, I was mad. Then when I told her, she gave me this long drawn out process. "Go to customer service, get your money back, then come back here with the new item and Ill check you out". WHAT??? No, you take back your crap, and I will just swap out the new stuff. You smashed it. I told her to learn how to bag.

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