Sears
| Category: | Department Store |
| Address: | 4730 W Irving Park Rd, Chicago, IL 60641, USA |
| Phone: | +1 773-202-2000 |
| Site: | sears.com |
| Rating: | 3.8 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 100
Reviews 38
LO
Lou Villalon
I just recently had a very bad experience with Sears at Six Corners, Irving Park and Cicero. As so many people, Ive known Sears from when I was a child being taken there by my parents and grandparents. I have my own family now and have relied on Sears for mostly tools and work clothes. I recently took a new position with a major health care provider in Chicago and needed some new work pants. I purchased two pairs of pants, I made a mistake by not checking the size, one pair was longer than the other. I went to exchange the pants as well as purchase another pair at the Irving Park store even though I purchased the items at the Damen and Lawrence store. I was treated as if I were a thief by the stores assistant manager, a mexican woman whos name I did not get and the stores manager Rich. Ive returned items bought from one store to another store without incident. My receipt was the wrong receipt and the tags from the pants were not present, the pants were never worn. The assistant manager was very combative and would not assist me by calling the Damen store. I had to call the Damen / Lawrence store and spoke with an assistant manager there and they apologized and asked if I would go to their store. The issue is not resolved yet, even so, the most unprofessional managers Ive encountered at Sears. Once and or if I resolve this issue I doubt Ill ever shop at any Sears store. Theyve lost a long time loyal customer. Id rate them less than one star but to post one star has to be clicked on.....
AN
Anthony Banks
Service Times (Auto Center and Package Pickup): Mediocre, at best.. Helpfulness: If YOU appeal to them, it varies. (Some of the younger individuals often times aloof when put on the spot about a certain product/questions on warranties etc. Certain departments have certain things they should know but ultimately if YOU the employee are selling an item, YOU have to SELL me on that item, and It comes as a surprise when sometimes youd have to contact a manager for something as basic as warranty status, features in comparison to other brands, etc. It does not hurt to read up on your company policies and product. Atmosphere 2/10 Easiness:5/10 Vibe: 0/10 Customer/Staff Relations: 2/10, pathetic, truly repugnant. I was under the impression that the customer comes first, and should be treated with utmost respect, even when things get heated, or work times increase. Merchandise In Stock : 10/10 The store was a good store in the early 2000s and early 90s. Now, not so much.
TH
Thu Pham
Not a lot of items here worth buying. We had a problem with an item, so we stopped here to see what could be done about it. Fortunately, they could exchange out item (as we were past 30 days for the return policy). However it took us 15 min for us to find something called the RC number, and another 20 for the manager to come over to approve the item. (Something about how she was taking a smoke break).
GU
Gustavo Alatriste
Mucho personal pero muy pendejos para trabajar nadie quiere cobrar en las cajas registradoras se toman su tiempo como si uno fuera a pedir las cosas regaladas pinche personal flojo .i.
AN
Angelina Rivera
I love it! Shocked it isnt higher rated. Easy to find things and the staff is very helpful the lady who helped me yesterday was a bit shy but definitely a huge help and a pleasure to deal with. I was in and out in less than 20 minutes!
MI
Michael Durante
Service is slow. Very disorganized. Lets just say it shouldnt have taken an hour and a half for what we came for. Im never coming back here. Now I see why Sears is going out of business.
BA
Bala Srinivasan
Really helpful and kind staff. Depending on what youre looking for they have a lot of selection. Love the prices and range of selection on the patio furniture and the mattresses.
TE
Terry Ryan
Nice selection of womens swimwear and workout clothes that fit and at a reasonable price. Tho a line started to form at checkout, a cashier waved me over to her register.
RU
Ruthy
I like Sears .I hope they dont close down this location it will be sad to see them go.No more shopping online I shop in stores to keep the businesses open.
AL
Alina Kruk-Velazquez
Quality of clothes not the best. Big selection, but some items on wrong hangers, so you need to spend time browsing. Plus for big parking.
MI
Miriam Soto
Been knowing The Place For To Long Nice Shoping Stores And Especially Sears 6 Corners Is The The Best In My opinion ThankIts A
NO
noah Braver
I had an unpleasant experience with some tools i bought.. i was able to revolve the issue with the polite tool team in the basement.
MI
Miguel Meneses
Ive purchased in store and online and burg have been great experiences. Large parking lot. Friendly staff. Good sales. Free Wi-Fi.
NE
Nemesy Flores
I couldnt find the clothes I was looking for but the staff helped me get it and delivered to me at no extra charge.
KE
Keita Himura
The store offers a variety of merchandies that other stores may not carry. The wait time in line, however, sucks.
CH
Chris Leu
The store is outdated and the staff werent very well educated in the stores policies and procedures.
SY
Sylvia Rojas
Great store! Great prices! Cashiers working fast to accommodate everyone! THANK YOU!
JA
James A. Leuenberger
Its awesome place to shop for name brand item you want, for little less...
RA
Ramy Botross
One of my favorite sears, it always have what I am looking for.
CH
Chikis Soriano
Buenos espaciales
AR
Arby GOMEZ
Amabilidad
MA
manar abdelgader
Buy the brands you like and save up money at the same time
RO
robert hicks
Close at six on sunday even though it says nine here.
RO
Robert Regan
Slowest store ever. 10 people waiting at a register
LU
luis gabriel
Excellent service by maria and elvis were amazing,
LA
Lauren Davis
good stuff and better quality than target
DE
Dejan Radivojević
Sears is dying of slow but sure death
CO
Codrin Arsene
Nice store associates are friendly.
MI
michael jimenez
Never had a bad day with sears
SI
Simone Boston
Good customer service
SA
Samuel Perez
Needs better prices
FA
Faisal Hanif
Miss going there...
SE
Selven Eleven
Easy to find stuff
PA
Patricia Boyd
Fast easy pickup
BO
Bobby Higgins Jr
My mom love it
SH
shikiz Estrada
Nice price
LU
luchito Laoc
Good
WA
wayne wright
Bad
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