For Eyes Optical

Category:	Optician
Address:	357 W Army Trail Rd #32, Bloomingdale, IL 60108, USA
Phone:	+1 630-894-2401
Site:	locations.foreyes.com
Rating:	4.4
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM

Location

Photos 11

Reviews 4

Alyssa Morello

I decided to go here because I needed an exam a.s.a.p. The doctors staff was great, but the optical side was horrible. I work in the city, and one day my glasses broke. I called and asked them to please fax my RX to me so that I could go look around here for a replacement pair. They said they would not send it to me. I would either have to come in and pick it up or have it mailed. I explained to them that, as I work in city, it is very hard for me to get to their store and I do not have the time to sit and wait for this to come in the mail. They just said sorry. I asked if they could send something that I would sign, giving them the okay to have it faxed or emailed to me. They again said sorry but that will not work either. I paid for why eye exam there and bought contacts and they could not give me my RX?? Eventually, had to ask work to leave early so that I could go to Warby Parker downtown to see if I could find a pair of glasses. I found a pair and gave the Foreyes number and address to Warby Parker and they said they would take care of it. THEY even ran into issues with Foreyes and could not start my order that night because they would not release it to them without me calling, providing them with the fax number to Warby Parker. I understand to some extend this part but really??? Then I called to give this information to the woman on the phone over at Foreyes only to be met with rudeness. She informed me that the doctors side comes in at 12 and they would send me a release to sign. She was about to let me go when I stopped her and said, "Doesnt the doctors side need the fax number to Warby Parker in order to send my RX there?" "Can you please take this number and give it to them?" She came back at me with a very rude, "Um sure, Ill take it....". I will never buy anything from Foreyes again. I will go and see the Dr. there but that is it. And FYI to anyone else who goes here, get your RX before walking out the door because God forbid you should need it. I am very disappointed.

Frank Golden

I stopped in as the place is right around the corner from where I get my haircut and it was time for new glasses. They were able to get me an exam right away. The doctor was great. Then when the found out I had my own frames (which were brand new high-end frames that no one carries) thats when it went down hill. They made a big deal about if they get damaged they are not responsible. When I was finally notified after 12 days the glasses were ready for pick up, I went in to get them. One of the nose pieces was missing and I was told that it was missing when I brought them in. I (the paying customer) was told I was incorrect. After providing a photo of the new frames on my face she huffed off to replace the nose pad and made a big deal of "complimentary replacement". Now it gets better. I try on the glasses and they are worse that the lenses I was replacing. She tells me I will need to see the doctor again and make an appointment. Well, at this point I do believe I have had enough, I ask for a manager and ask for the new lenses to be read to check if the new prescription is correct, and low and behold, it is not. I ask for a manager again and she is to busy on the phone and another employee issues a $50.00 credit. Now after another 14 days I return, deal with way more pleasant people but the quality of the redone lens size does not match the other, which means only the one was redone. Now, for the amount of time and money I spent there, you would think it would be correct. Nope, so I will live with it until next time and I will defiantly NOT recommend For Eye to anyone and will make sure of that. Thank you, rand off...

Dilip Patel

I cannot thank enough for their great customer service.. my son broke the glasses, which I got from here about 5 months ago and when I went to get repaired, they did not have it in stock, so one of the lady who works there drove to the store in Oakbrook and got the pair and able to fix it on same day. we appreciate their service as it was hard for my son to go to school without glasses. Thank so much..

Jim Gebis

Nice location. Good selection. Confusing pricing. Plan on glasses costing more than expected even with insurance.