Category: | Department Store |
Address: | 5601 Belleville Crossing St, Belleville, IL 62226, USA |
Phone: | +1 618-310-1901 |
Site: | target.com |
Rating: | 4.3 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–9PM |
MA
Matthew Cornwall
I am writing this letter because I was treated unfair by one of your employees. Her name is Kristina; I believe she is one of the supervisors at the Belleville Crossing St in Belleville, IL. I went there on October 23th to return some items that I had bought previously that were not the right size for my daughter. I had the receipt with me and the items (2 pairs of tights and a children’s dress). Since I did not have the price tag and the bar code with the items, she did not want to accept them. I explain to her that in order to try it on, I had to remove the tags and they were in perfect condition with the receipt included ($116.41). She did not want to listen; she seemed to ignore me and stated that she could not do anything for me because it was Target’s policy. I also told her politely that I’m a Target client and was not happy with the result. I asked her to show me where in the policy it stated that to return things the price tag was required, she declined to answer my question. I believe Kristina is someone who is not doing her job right. I often go to Target to purchase items for my daughter who is 3 years old, my family goes there often as well and we never experienced something like this before. I was not pleased with this and asked my mother in law to take the items to another store (Edwardsville, IL) to confirm if Target’s policy was to not accept returns without the price tag. It was not, she was able to return the items without any problem. Now, I realize that it was not Target’s policy; it was Kristina the person who did not want to help me and exchange the items that were in perfect condition. I also believe that she discriminated against me and did not want to help me at all, even after I asked her to make an exception for me. Situations like this are a perfect example of discrimination and bad customer service. Hope to hear an answer from you soon.
AL
Allison Oster
I have never been to a store that treats their customers with the utmost respect. If ur in a department an u need help they r ALWAYS so willing to help no matter if its their department or not. Now I cant say that for Wal-Mart. Every time u go into that store anymore its like a ghost town. Not a sales associate in sight. Oh an dont ask if they can help u if its not their department. Cuz the 1st thing out of their mouth is " ITS NOT MY DEPARTMENT, But let me go get someone for u, " an disappear in a split second. Also Target is the 1st store Ive gone to where they will deduct $.5 cents for every target bag, or any reusable bag that u bring back an use. Also, they have the cartwheel that gives u so much off on select items that may or may not be on sale. U can double stack with coupons. An last of all the Target Debit Card that u can save an 5% off ur total purchase over all ur other savings. Wal-Mart doesnt even come close to saving u that kind of money. Im a Target Gal all the way.
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xvasser1
Over the weekend, my grandmother asked for a Sunbeam mini fridge that was on sale for 54.99 last week. Amy wrote a note on receipt paper stating the fridge brand and product number. She then said, it will be put on hold. We came back for the fridge, and nothing is on hold for my grandmother. We spoke with manager Chad, who offered a different fridge for the current sale price of the Sunbeam 69.99. Since my grandma is on a budget it was out of her price range. Its disheartening to know that Target could not keep their promise.
JE
Jessy Baker
They have competitive prices, clean store, polite employees, and fresh meat and produce. I love that they stack a Target coupon with a manufacturers coupon, and they price-match too. My only complaint is that I have to go to customer service to price match (they cant do it at the register). Thats a bit of a pain. I love the dollar bins, too.
DE
Denise Cason
Always clean and most workers are so helpful. Hate hate the new self check out. They pay someone to try to get me to self check out and stand there and watch in case I need help. I will never do this! Open up another lane. Now there will be even less to set Target apart from Walmart when they open down the street. Just sayin...
RE
Reta Modrovsky
You need to but a lot there for them to acept your check. I tried to get my medications and they would not take my check. I have never wrote a bad check. I just dont shop at target that much , they are expensive, I cannot afford there prices. So I will not shop there any more.
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seamondemon 6969
There was this handsome cashier named Dylan Kelly and he was the nicest person at Target and he provided excellent service to be honest always having the worst day of my life debating suicide but he talked me out of it what a great man God bless and give him a raise.
KR
Kristen Collins
This is the cleanest most well organized Target in the locality. The staff are very responsive to any questions and the management is very nice. They dont allow long lines to form, but when the lines get long, the always open up another lane.
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Taylor Nuckolls
This is the best target in the area! Its clean, organized and the workers are very nice. They always have just enough registers open to get everyone out swiftly and even the Starbucks workers are on point. Favorite place to go!
MI
Michelle Staley
I checked online at the Belleville store before I went to to make sure they had training pants in stock. The computer said they were available but when I went to the store they had put them on clearance and didnt have any.
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Peter Francis
Decent all around general store. Dont go here though if you need tools or automotive stuff they really have little to nothing in those categories. Otherwise they have pretty much anything youd generally need.
PA
Patricia Scott
New location and very nice. Youre still in Belleville, so the folks are pretty much the same, but not Targets fault. I would recommend this place without a doubt if youre staying or working in the area.
JO
Joyce Moore
Love, love, love Target for everything!! I buy my trash bags & paper plates only at Target. I get my K-cup coffee (Green Mountain Dark) for the best prices.
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RENITA CONWAY
Nice & quiet 2 walk arnd, chck thngs out & get ur shoppng dun; most of the employees were friendly & courteous, as well as helpful, as they shud b!
CA
Carrie Boyd
The best thing about a target is the fact that theres a Starbucks in most of them, their prices are way over rated but the employees are awesome
IL
Ilisha Carter
I love this Target I find everything I go there for and more also the store is always clean and the workers are very nice and helpful.
CH
Christina Emery
Its a Target, so auto win! Customer service sucks, great Starbucks. Management is terrible and the store is always a mess.
LU
Lucas Spriggs
What can I say? Its Target. Kind of like Wal-Mart but classier, and with slightly higher prices to keep out the riff-raff.
MI
Michael James
Very nice store is always clean .rest rooms clean and staff is friendly and store always seems to have add items in stock.