Category: | Clothing Store |
Address: | 11310 W Florissant Ave, Florissant, MO 63033, USA |
Phone: | +1 314-921-2022 |
Site: | rossstores.com |
Rating: | 2.9 |
Working: | 9AM–11PM 9AM–11PM 9AM–11PM 9AM–11PM 8:30AM–11:30PM 8:30AM–11:30PM 9AM–10PM |
CA
Carolyn Netterville
OMG! Ross is not a high class store, but this location is the worst of them all. Always messy and the stock selection is low class even for a Ross store. ALWAYS long lines and the store managers do not address this issue. I dared to complain about the long line to check out and the clerk argued with me stating the Texas Ross is worse. The manager interceded and made it no better. I just left the store without purchasing. Of course the staff didnt care. Its not the class of retail employee who understands the concept of saving a sale with customer service. Go to the Big Bend location. If you must get an item at this location, go really early or really late.
HO
Honey CoCaine
Been here for 15 min in line... And the cashier just laughing, playing giggling with this customer and her line is continuing to get longer... And they only have one cashier... I have never seen such poor customer service.... I guess only in the black locations ... They might as well have setting in this location.
RU
Ruth Ewing
Get good bargains but the service is very bad. Check out lines or too long. Sometimes I have to leave the store. I dont like the bags they put your clothing or purchase in . They are so thin and they dont have the large bags anymore. Theres room for a lot of improvements at the store on West Florissant.
MA
Magdalena Lopez
Its a good store but Jesus the employees really act they hate thier lives. At the fitting rooms I had the rudest chick just throw my tweezers on a table which they didnt land on. She had no edges so I understand why she was so hateful but damn girl I just wanted to try on some rompers.
DO
Domanika Williams
Prices are affordable.... they have very long lines, staff arent friendly. Staff are slow when it comes to checking put, the Ballwin location is my favorite. They are clean fast and friendly. This store is so cluttered you cant find anything
LY
lynetta jackson
Who ever the manager is needs to be fired the line was at least 20 people long and she took all day just to open another lane then she had a stank Attitude and still took forever
JA
Janell Campbell
Store is cluttered, long lines, poor selection, short staffed... A norm for North County. Only good thing is prices are great and the staff I encountered was nice and helpful.
DE
Deb Akins
I love Ross stores, the St Louis area is not as neat and clean as Central Illinois stores, granted I find something I cant live with out at every store Ive been in ****
DE
Debora Johnson
I found 3 beautiful dresses at Ross at the Clocktower. Even the service was great, no long waiting in the past.Great job
RE
rex rome
I will not go to this Rosss anymore long lines the store was a mess you cant even get cash back under $10
MY
Myron Word
Found 1 if the items I was looking for. Staff was helpful. Checkout was fast.
DE
Denise Jones
HORRIBLE CUSTOMER SERVICE SKILLS !!!! NEVER WILL I SHOP BACK AT THIS LOCATION
DE
denise Nichols
thus store has long lines no help so much clutter stuff just ever where .
SH
Shani Blue
This place is great. I havent gone in and left without something.
LO
Lori Pearson
Love how the clothes looks like the expensive brand but cheaper.
K
K Ballard
The store is always in distress. Staff is very unfriendly.
JO
Joslyn Brinkley
Love the variety of different things on sale.
JO
Joyce Armstrong
I found exactly what I was looking for.
DA
davboss1234 Hill
Stuff where ever wear and it was dirty
MO
mohamed mashal
The best place ever in usa
TA
Tarrae Moreland
Nice