Category: | Department Store |
Address: | 1200 Southland Mall, Memphis, TN 38116, USA |
Phone: | +1 901-346-3456 |
Site: | sears.com |
Rating: | 2.4 |
Working: | 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 10AM–9PM 10AM–9PM 12–6PM |
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Jasmine
Went inside the store on Friday and was told that their system was down but as long as I was paying cash that it was okay. So i paid cash money for my refrigerator which was not cheap and given a delivery date of today June 5, 2017. I never received a courtesy call with my delivery window. So I decided to give them a call the first representative told me they couldnt even find my information. And was very rude as if I didnt spend $550 and had a reciept to prove it. Than finally at 10:20 my sales representative Bettie gives me a call and tells me Im not getting a delivery today after I made arrangements to be at home waiting on them, which inconveniences the hell out of me than tells me "Im not sure when your refrigerator will be delivered" I am beyond mad and upset at the unprofessional this company shows. I will be back to get my money ASAP and take my $550 to somewhere else
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D Jones
Most shoes are not displayed which makes the store look as if its going out of business. Racks are not organized. Employees are in their own world. Even if you ask them for assistance chances are they will call someone else to assist you.
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Barbara Barker
It was awful! Not enough salespeople to help , couldnt find my points that were clearly on my receipt. Argued with manager and ended up telling them I will definitely not shop here again nor recommend this place to anyone I know.
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Crys Renee
Great deals. Great brands. Perfect prices. Helpful staff!!! Love the location.
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Avila Maria
I came to make a payment and i had to wait a long time just to make my payment
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Deborah Bell
Vision center was very helpful and easy to deal with.
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Leslie S
Slow service. Not much to choose from. Close store.
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Jasmine Blocker
They take forever to assist you!
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Johnny Hampton
Very helpful to what I needed
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Monica Castellanos
EVERYTHING WAS AWFUL
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Solomon H
Great service