Category: | Pawn Shop |
Address: | 2427 E Seltice Way, Post Falls, ID 83854, USA |
Phone: | +1 208-773-8888 |
Site: | pawn1.com |
Rating: | 3.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 10AM–6PM |
PR
Princess Mokie
I will NEVER do business with this joke of a Pawn Shop and I will NEVER recommend anybody to do business here either. My buddy pawned a Honda eu3000is generator at this place about a month and a half ago. He called before his first month interest payment was due to see how much it was gonna cost to get it out and they no longer had it!!! They allowed someone else to pick it up without my buddies permission. They said he authorized it over the phone--which he didnt-- and thats not even proper protocol. The person pawning something MUST authorize in writing on the pawn slip if they allow someone else to pick up the item they pawned. He fought with them over the phone for over two weeks while they refused to do anything about it. They swore he gave someone else permission, even though it wasnt given on the pawn slip and they couldnt produce a video of him giving permission. After weeks of them refusing to help he got a call from them and they said he could go to the Spokane Pawn One and pick up the exact generator as long as he paid the original loan plus interest. We went to the Spokane shop on Saturday and they wheeled out a rusty generator that was no where near in good of shape as the one he pawned. The key start wouldnt work so u could only use the pull start. The associate told us the battery was dead but there was no way of charging it. It was scratched up and rusty... We ended up going to Walmart and spending $46 on a new battery just to see if the key start would work... My buddy pawned an almost perfect generator. Shiny, bright red. Everything worked perfect. And they rolled out a POS rusty, broken generator to replace the one they sold. We left the place and instantly called Aaron, the guy my buddy had been talking to from the PF store and after explaining what a POS the replacement generator was, Aaron said hed figure things out and call my buddy on Monday. No call from Aaron yesterday (Monday). So my buddy called again today. 3x. Each time he asks to speak with Aaron, he gets put on hold and gets left on hold. Nobody ever picks up. So just to be done with the whole fiasco, he called the Pawn One shop in Spokane today to see if he could just go buy the POS generator and he was informed that they sold it!!! He again called Aaron and NOTHING!!!! Never in my life have I witnessed such bad business!!!! My buddy knows EXACTLY how many hours hes used his generator. He knows how well hes taken care of it. And they feel theyre "even" by giving him a rusty, broken generator that they know nothing about and could possibly break down after an hour of use??? Not to mention they are demanding he pay the $500 loan and $100 interest to get it back, even though the person who illegally got his generator out of pawn already paid the $600 to get it out!!!! I am appalled with how theyve treated my buddy!! They called him a liar and then straight lied themselves when they said he gave permission over the phone. They then lied again when they said he personally gave this guy permission. They couldnt produce the video of my buddy giving someone permission bcuz one doesnt exist! HE NEVER GAVE ANYBODY PERMISSION!! They couldnt produce the pawn slip with him giving someone permission bcuz it doesnt exist either!!! HE NEVER GAVE ANYBODY PERMISSION!!! But theyre treating him like HE did something wrong here. Their business ethic is disgusting and as soon as his lawyer gives him the go ahead, I am personally making sure that he contacts the BBB so hopefully nobody else gets jerked around by these crooks. Luckily it was only a generator and not a family heirloom or prized possession. Bcuz Pawn One could care less bout their customers!!! I hope everybody reads this and really thinks twice before doing business here. If it could happen to my buddy, it could just as easily happen to u!!!!
CH
Chuck Gaidosh
It has some deals but I made a deal with a guy on Sunday and on Tuesday he wasnt working and the other guy (manager self proclaimed) would not honor the deal.as if I had no integrity im a cash buying customer not pawning used items for a loan.I buy used to tools to save money and its a gamble .if I wanted to pay full price I would get. Warranty shame on trying to work the working guy with cash.more junkies come in wanting cash for something they stole.guess ebay will honor my bid.
KE
Kenny Weldon
I was going to sell my car amp and buy one more expensive and they turned me down any good business person would not turn down making money from my transaction and even more from selling the one I was going to sell to them for more than they bought it from me so thats double profit they said that they had to many amps to buy one well they would actually have the same amount after the transaction and would have made money some of the people that work the are as dumb as a box of rocks
AM
Ame zuca
How hard is it to greet their customer and ask if they need help finding anything? I went it, no "hi" or "can I help you" I stood there, tried to call an employee and they pretended not to hear me. They were just standing there talking to each other. There was one other customer waiting there to get helped as well and he got ignored as well. All I needed to purchase was a TV and a Computer. I wont be going there again.
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Shaun Savage
Awesome pawn shop, clean, great friendly & helpful staff that willing work with you, cheap to fair prices, good selection of dvds, bluray, video game consoles, video games, guns, etc. Love shopping and dealing with this pawn shop. Nothing like one in cda on I think 4th. This one definitely worth a stop and browse
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travis quimby
I woukd not give half a star their concerns about my issue is unbelievable so guess we can take care of it in a court of law. After all wont cost me anything im gonna come out more then necessary on this deal after the courts prove that im not the lierthey say. Have a great day
CA
Carissa kikka
I love pawn one in postfalls!! Every time I went in there to find something they where there to greet me with a smile! Help me find what I needed, they even carry the stuff to my car!! :)
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Tara Patterson
Slow service. Layaway agreements not properly written. They can change their mind any time they wanted about the agreement. Beware.
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Levi Geenen
Customer service is one of the best, I appreciate the timely respone and correction with a isse i had with this location.
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Terrence Fleming
Hours of operation say until 7 pm. Typically closed and everyone gone by 6:40. Poor business practice.
DA
David Newton
Its a nice place. Lots of things here. Dont pay retail here. You can find bargains here.
CH
Christine Allen
Always helpful staff and usually have things that are great for Christmas gifts!
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Roses 1134
Nice prices really nice staff will work with you price wise if you have cash
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Derrik Osborn
You can sometimes find deals on things not found elsewhere in the area
BA
bakaultima
went in there a few times people seem friendly good selection
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Jerry Deitz
Its pawn shop and theyre all about money so be aware
TE
Terry Ambrogio
good place with good deals on a lot of cool stuff
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Nick Backman
A first class and professional pawn shop