Americana Furniture

Category:	Furniture Store
Address:	3401 Lawrenceville Hwy, Tucker, GA 30084, USA
Phone:	+1 770-938-9570
Site:	americanafurnitureonline.com
Rating:	4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 3

Reviews 7

Mari Borries

This was the most unprofessional and not knowledgeable staff Ive met in my extensive search for a sofa. There is more history than my most recent attempt to purchase a sofa, but here are some facts: 1. they dont know how to translate their "own" name for a piece of furniture to the manufacturers number/name 2. They didnt know how to look for sofas outside their showroom floor 3. Even after finding the sofa model and all info for them, it was another day before they found enough info to actually place the order 4. They called me to tell me I needed to pick out a separate pillow fabric the day after the order--I took a lunch break to go to the store. met with Michael, picked out the fabric which he actually went to the fabric collection and pulled it for me as we had talked about it on a previous item 5. Michael did not fill out the form, doesnt remember that I was there that day, and.... 6, Guy copied my phone number incorrectly so I didnt get any phone calls, and.... 7. Their assistant was supposed to email me......but there is no email in either spam or regular email, and ..... 8. Wrote me a postal letter 3 weeks later to say I hadnt picked out the pillow fabric! Result: 3 weeks after I picked out the pillow fabric, it STILL wasnt ordered so Im forced to start again--with a different store, of course! End of story....I would not recommend for ANYONE to visit this business. Their lack of knowledge and ability to follow through is something Ive NEVER seen in a furniture store in my entire life. It is unbelievable to me that the employee, Michael, himself had found and carried the pilllow fabric sample to the order desk, then failed to record it and couldnt remember I had ALREADY BEEN TO THE STORE!

johnny cornett

Your sales rep named Matt is a young energetic,well prepared young man! My wife and I came by the Tucker store, looking to replace our worn out sofas, and have purchased from Americana before! Since both my wife and I have some medical issues(lumbar), we were very choosy in the comfort and style we were looking for. Matt went above and beyond to explain and listen to our likes and dislikes, and explain what Americana had to offer! I was pleased with knowing the distinct differences between the manual and power for the reclining sofas. Was really sold on the power ones. We will try a few other stores, but Im inclined at present to purchase the sofa ,both of liked! Again Matt has a bright future, in any sales efforts, because he handles himself well!

Darla Smith

Very friendly low pressure staff here. A good variety of styles to choose from. I did not want to go in, but my husband insisted. Judging from the outside, I thought that there were going to be just over stuffed brown leather couches and lazyboy recliners with drink holders within. Not totally true! Though there are that exact afore mentioned style here - I found a contemporary style on special order with FANTASTIC PRICING!!! Im getting my couch and matching chair from here! Super excited and surprised!

Char P

I love this store and have purchased furniture here for 10+ years. Mike and Mike are terrific to work with and the quality of the furniture is top notch! I would highly recommend this store. They also do custom fabrics on almost all chairs and sofas!

Jamaul Morrison

Nice selection of affordable furniture. You can custom order most items in the store. Purchased a cocktail table recently and will most likely go back for another piece.

Jasmine Marie

Very friendly staff. Limited selection at high prices.

Amber Robinson

Nice stuff here