Publix Super Market

Category:	Supermarket
Address:	2158 GA-20, McDonough, GA 30253, USA
Phone:	+1 770-898-6650
Site:	publix.com
Rating:	4.4
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 68

Reviews 33

Nyree Mereus

On Saturday afternoon, March 21st, I went into the local Publix that I shop at almost every day. I know most of the cashiers and baggers, and the customer service manager as well. I had a stack of postcards sharing a free annual festival for the community that I wanted to see if the store would mind sharing. Another store last year (in which I am uncomfortable naming, given the climate of the following conversation) had allowed us to place the cards at the registers to allow customers the option of taking one if they would like. I felt that since I frequented Store 1054 regularly, perhaps they too would share the event. As I checked out (I WAS making a purchase as well) the employees were interested in the event, and the cashier took the postcard to manager inside the office (an older, white gentleman) and asked if it were okay that they be shared, as it was a free community event. Barely looking it the card, the manager, irritated, came rushing out to inform me that Publix has a "No Solicitation Policy". I apologized profusely and said that I had only thought to ask because another Publix allowed it. He demanded to know which one, and reinforced the "No Solicitation" Policy again. I was actually beginning to get offended. I told him I would not tell him, since he seemed to want to get them into some kind of trouble. As far as Publix "No Solicitation Policy" I have this to say: The definition of solicit is (according to Webster) is to "ask for or try to obtain (something) from someone". I cant count on two hands how many times PUBLIX has solicited me, their customer, for CONSTANT donations to one organization or another that it gives preference to when I am trying to simply check out and get home to my four children, who require an insane amount of groceries to survive. Not only have I come into your store 64 times since December 1, 2014 - but I have spent $4,220.12 in your store since December 1st. And I have been shopping at this particular store since July (you do that math). I feel that I have earned the right to come into my COMMUNITY store and not be SOLICITED to from a company that can more than afford to donate to the hungry instead of asking me to do it for them. Its wonderful to have a line of people staring at you say "No" to helping Autistic children (or whatever the flavor of the month is), since the cashier needs to ASK me out loud, because the flyer attached to the back of her register in my face isnt enough for me to be aware. As a matter of fact, the very day I went into your store to share the community festival that I was apparently "soliciting" for I am harrassed for the option to BUY a DONATION TICKET for your FOOD for SHARING program. So what I want to know, Publix, is who is this "No Solicitation" Policy really for? How much begging can you do from your poor customers trying to feed their families, all while refusing to do small things for the community? I am so insulted that I will be taking my $4,220.12 to any other store, the gas station even, instead of continuing to shop at a store that panders for money constantly and then shoos me off their property with my do-gooder flyers and my bag of freshly purchased groceries. The customer service manager (a different gentleman) came out and tried to provide me with your community relations flyer, apologized for my "shooing" and gave an extra smile and explanation in the heat of the parking lot that was awfully nice, as he recognizes me because he sees me almost EVERY DAY and knows that I represent one of the "community". Although the first manager I spoke with was not "wrong" with what he said, as he was touting your mantra, he sure was a jerk and showed me a lot about what you think about me and me $4,220.12. I will be sharing this everywhere.

Devyn Oechsle

I will not be returning to this publix! Publix is know for the friendly hospitality.. well not this one! I am a new mother to be and was using my WIC vouchers and the employees had a huge attitude with me..Paula and Natalie.. "is this that ladies first time using it" when I waked away.. yeah talk junk about your customers! This publix is a joke!

Rayna Kay

My family has shopped here for over 10 years. I absolutely love it! Even their sushi is trustworthy (yes, Im referring to the raw kind too)! As trivial as this is, I absolutely ADORE thw color green, so seeing it all of the time, it makes shopping visits all the more relaxing!

Paulette Norton

I love the deli sandwich choices. The bread reminds me of home. The New Orleans la poboy. I can get french market coffee when im out of my favorite CDM. The stores are neat with good customer service.

Matthew Cobb

Quick pharmacy and checkout. Friendly staff that will help with what they can be it splitting meat packages or hunting some weird spice your wife sends you to the store for.

William Sommerlatte

Customer service has gone done way down since new management has taken over. Publix was built on customer service and it is sad to see such a great store slowly go downhill

melissa hill

Great selection of fresh veggies. Got a chicken tender for long sub from the deli it was amazing! Lots of chicken on it and it was hot and fresh. I love Publix.

Linda Mitchell

Publix always has what I am looking for, fresh produce. Best choice for grocery shopping in Henry County, especially this location.

Peter Donohue

Always helpful and friendly. Employees are always willing to open a new register to get me taken care of without waiting.

Quijelmina Jackson

Love this company! From the bakery to the deli...produce...everything! The service at this location is phenomenal!

Shane Oneil

Jordan was awesome. Customermer service in the deli and at checkout was everything I needed.

BabyLaila 0898

Everything was so neat and organized and the employees were very friendly and helpful.

Donna Lewis

The bakery was excellent. They had the most delicious cookies. And the cake was great.