AutoZone

Category:	Auto Parts Store
Address:	1145 Jesse Jewell Pkwy, Gainesville, GA 30501, USA
Phone:	+1 770-532-2399
Site:	autozone.com
Rating:	3.6
Working:	7:30AM–12AM 7:30AM–12AM 7:30AM–12AM 7:30AM–12AM 7:30AM–12AM 7AM–12AM 7:30AM–10PM

Location

Photos 30

Reviews 29

Marco Delagarza

my experience was from around 2:25 to maybe 2:50 or so. Some Mexican guy named Oscar Zoriana, called the "assistant manager", said they wouldnt refund a timing chain set of components because the cam chains looked "too greasy" are you kidding me? EVERYTHING IS STILL IN ITS PROPER PLASTIC WHY WOULD WE ONLY ATTEMPT TO PUT JUST ONE PART ON? after i told the guy "look no one has tried to put these chains on, we DO NOT need these $300 parts. can we please have our money back" simply to be responded with "youre gonna have to talk to Jose Zepera (?) about that, hes store manager" ok Keep in mind this isnt even a race thing, WE ARE MEXICAN. Naturally, after being told we cant have our money back until we talk to Jose and we were treated like little kids, we raised our voice and using mild language. I mean, this man told me "look buddy, Ive been doing this for 12 years" and get this, he even told us "youd have a better chance of telling me you tried to put it on and return it afterwards than this" than what? what I told him was the 100% true. so i look him dead in the eye and say "so im lying to you, right?" "well, from the looks of it, yeah" that really pissed me off. I, too, am a business man. I own my own business. I know the only reason he came up with this excuse is because he knows it will hurt him to give us $300 dollars back. But a businessman does what needs to be done, in this case, give me a refund. To everyone reading this review only if you could see this chain. A kid could tell it was brand new. this man is unprofessional. I hope action will be taken, because i dont plan on returning here.

Abel Ldz Mtz

No atienden cuando uno esta listo para pagar yo dos beses e dejado las cosas que necesito y me boy a otro lugar chequen los videos del serbicio

Johnathan Twigg

Went here on May 24 and it was around 10:30 pm, they had the part I needed but were very disrespectful and discriminate against me. Very horrible people here. BBB will be notified. If you are going to be open later than other part stores, you still have to be customer service oriented.

Brad K. Hounkpati

Spent more than 45 minutes before I could talk to customer, but it is not because they are bad guys, they were just "crowded" of clients to the extent that they could not keep up with all customers. Manager should keep yes open!

Jeff Hazen

Waited in line for around 5 minutes while watching other customers be "helped" by slow and/or rude and unfriendly staff. My husband and I left before being assisted.

anima oblitus

Ordered parts for my car, told me that itll arrive at a certain time, it didnt. Happened 3 times. Store hours are 730-1159 store was still closed at 830.

Julie Davis

Very helpful in assisting me with my many questions. Recommended to me to not buy an item until I knew if it was needed. I thought that was great!

Cari Bray- Pitts

The employees were very friendly and helpful, engaging me in conversation almost immediately upon my arrival and helped me solve my issues.

Randy Knoell

They have no clue what theyre doing no knowledge of auto parts and very disorganized

William Bailey

Very busy and not enough help to run register and have wait FOREVER

Jim Byrom

It had the parts I needed, and out the door quickly. Good marks!

carl satterlee

I was overcharged the new female manager needs to be tested.