Kroger

Category:	Grocery Store
Address:	4498 Chamblee Dunwoody Rd, Dunwoody, GA 30338, USA
Phone:	+1 770-451-8350
Site:	kroger.com
Rating:	4.1
Working:	6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM 6AM–1AM

Location

Photos 100

Reviews 14

Lauren Mundhenke

Worst Kroger Ive ever been too and Ive been shopping at Kroger for 16 years now and they almost made me want to just stop going there all together. the customer service was lazy and rude and accused me of trying to steal when its their own damn employees putting wrong price tags on their items I dont steal I was brought up better than that. I treat people how I want to be treated and lets just say those people deserve to be treated like s*** to say the least.. spying on me and judging me.. looking at me like I was a criminal because I came later on that night because I work 3rd shift so my sleep schedule is opposite from everyone elses. dont judge a book by its cover even then I dress nice and by no means do I look like a thief. I find it highly offensive and the lady at the self checkout tonight needs to be fired. Ive never felt more offended in my life the managers need to do a better job about hiring their employees because youre in the business to serve people so you have to be a people person and most of the people there arent. I think you need to reevaluate your team and fast. I wont be returning to that Kroger. One more thing I forgot my charger had fallen out of my pocket and the lady at self checkout said that I drop something so I went and got it I just bought it that day and she called one of the managers up there and wouldnt talk while I was looking at her waited until I walked away but she accuse me of stealing my own charger sorry. Im not the kind of person to steal stuff I mean youre store aint even worth stealing from. Im shaking Im so mad with that lady do not go to the store there was so many boxes and every single aisle that you could barely even get through any of them. horrible horrible experience

MA Milián

The store itself and employees are pretty good but many of the customers (particularly the nighttime patrons) are of questionable quality. Afternoons from 3-7 are a nightmare inside the store and in its parking lot. It is common to see perplexed people standing at the self service checkouts absolutely clueless that the system works on weights of individual products. Idiots. What year is it again?! Produce and meats have been consistently high quality over the past year although you should still vigorously check any items you buy for expiration dates and freshness. It is common (here and at any store) to find berries or potatoes with mold growing inside their packaging. By the way, weekdays at night, Angela works the self service checkouts. Be nice to her... Shes one of those good employees I talked about.

Travis McCullough

This Kroger has pretty friendly people at the front end. The self check-out persons, cashiers, bakery, customer service, and management actually helps out by off loading your buggy onto the casher register’s checkout belt :-) However, if you think that you will get help from any of the back store folk that work this Kroger’s milk, produce, seafood, etc., you might as well paint a Wal-Mart sign over the front of this location. The back store persons are overall uncaring, rude, and helpful with an attitude at best. I have experienced this yin and yang customer service on multiple occasions. I only go to this Kroger local because the front store people make up for the lackluster customer care of their fellow back of the store co-workers, but, I have started driving an extra 5 minuets to the Perimeter Center Publix.

Ashley Blakely

Im really surprised to see all the negative reviews surrounding this Kroger. Ive been shopping here bi-weekly for the last 2+ years and have never had any issues. The staff at checkout are always friendly and helpful. Even through renovation they had extra employees throughout the store to guide you to whatever youre looking for. The only thing I wont buy from here is fruit and kroger brand products. I prefer fruit from Publix because it taste fresher and I bought a couple of kroger brand products before including cheese and I swear it wasnt real cheese. It wouldnt even melt if when I put it in the microwave and frying pan. So I avoid all of their brand products at all cost. Other than that, this is a perfectly fine place to shop.

Coleen Yarden

I live just up the road from this location when I first moved to the area I use to go all the time. But now since I know the area I go as little as possible the people who work this store are not helpful. Also I picked up a cookie cake around 5 one evening for my husbands birthday and it was like pulling teeth to have her right his name on it. Also the cashiers never look you in the eye and Ive had meat bagged with my detergent not good at all. I only go in there now if I have to.

A Private User

Just an old rundown grocery store, poor selection, I wouldnt go there at all except for the fact that it is 1/8 mile from where I live... The only good thing is its open 24/7...... I hate all Krogers for the ridiculas "kroger card" system..... is you dont have one they just use theirs.... all it does is slow down production..... items are frequently out of stock...... management is not friendly.... but the cashiers are......

K Shelton

I save so much money at Kroger. This location always has their sales items easily identified, and they arent afraid to discount merchandise for quick sales. I buy a lot of managers special items and have never had a problem with quality. I rarely have to wait in line here. The cashiers are usually friendly, and self check out is always open.

Rob Guthm

BE AWARE: This Kroger is no longer 24 hours as of Mothers Day 2017. They now close daily at 1 am. Adding to this lack of convenient hours has been a steady deterioration of produce quality and overall selection shortages and you are left with a store that is vastly inferior to its old self. Avoid.

wendy THORNTON

The customer service at this location is TERRIBLE particularly behind the meat counter. Try and fins a manager on Sunday afternoon and you can forget it. I have got to find another location. Too bad because the meat counter and seafood counter is really great, just the service is FFF

Namjun Seoh

Your neighborhood grocery store. Open 24 hours. Recently renovated and expanded; now its one of the larger grocery stores around. Very nice and clean, but lighting is rather uneven. Appears to have missed the bathroom in the process of renovation. Pleasant enough grocery store.

Jarrard Johnson

The Deli staff was particularly helpful, great service. I noticed some of your leaders going through a training for new stores. You might want to consider diversifying. Come on recruiters, theyre out there somewhere. Reflect your communities.

Warren Jones

The store is being renovated and so far we havent experienced any of the negativity mentioned in the reviews. Its a construction zone for sure right now but its shaping up to be a very nice grocery store.

A Private User

The Kroger at Georgetown is one of the worst Ive been to. I have heard it referred to as a big 7-11. The floor is often dirty, the aisles cluttered and the store is generally not well-maintained.

Steven Blanchard

Kroger is clean and well lit. They have a good variety of groceries. They have a decent seafood selection, both fresh and frozen. Nice meat and vegetables selections. The only thing missing is a deli.