Category: | Hardware Store |
Address: | 6530 Church St, Douglasville, GA 30134, USA |
Phone: | +1 770-942-7044 |
Site: | douglasvilleace.com |
Rating: | 4.4 |
Working: | 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 7:30AM–6:30PM 8AM–6PM 1–5PM |
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Toro Beard
DO NOT GO HERE...The Service Manager Danny is horrible, sarcastic and just down right RUDE! I wish Rob was still there as he knew how to treat customers! Danny AND the OWNER Barry are just horrible! They do NOT know how to treat customers and I wish there was negative stars one could select to rate these two morons!!! I saw Danny interact with a client and was just thrown off my feet to see him talk to someone like that and even made comments to the workers around who were looking in disbelief. He basically talked to a senior citizen as if the guy was a retard in front of his wife and other customers! Totally rude, unprofessional and uncalled for - they do NOT deserve my money!!!
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Marty M
Douglasville Ace Hardware has the competition beat, hands down. I know, I have tried all the competition. Ace is faster. Ace is better priced. Ace knows I am a commercial operator and they get me in and out, fast. Ace is personable, in the front of the house and the back of the house. Ace has a great customer care system. The bottom line.. I can buy lawn care equipment in a lot of places but I cant get this level of superior customer service. Thanks to Stan and Andy. BlackRock Property Services.
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A Private User
Sales person did not know what a load binder was. Put me on hold 5 times while he went to get one peice of information at a time. I hung up when he put me on hold to go back "again" and get a price. I expect that level of ineptitude from a kid, but the man was 60s or more.
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Andy Norton
I have to say that these guys truly live up the Ace brand slogan of being your neighborhood helpful place. The staff is knowledgable are always ready to help. The store is a big supporter of the community as well, including Operation Christmas and the Boys & Girls club.
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Robert Guglielmetti
Just wanted give a big Shout Out to Stan, he help me pick out my zero turn mower, extremely knowledgeable. He had it serviced and cleaned loaded on my trailer and gave me a lot of information I would not have received at a dept store. thanks again Stan!!
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Paul Coleman
I love this place. I service all my mowers and Stihl equipment there. Very fair people to do business with. I also buy garden plants from them in the spring. Great selection. They put big box stores to shame with great customer service.
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C. Wells
I have had several experiences with this Ace Hardware location. Every one has been positive. The employees are extremely helpful. Stan, in outside gardening is outstanding. I highly recommend this store/location.
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Lucas Carr
Bought a couple of stihl items from here over the years. Prices are about the same as all other dealers. Service my own stuff so I cant comment on that. They have some nice mowers.
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Joaquin Palma
Great place going to find the weirdest things you thought you couldnt find anywhere else youll find them here. And the people are always friendly and willing to help
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Lawrence Hallman
Absolutely the best! Hard to find hardware and paints are HERE along with very helpful and experienced and knowledgeable staff. Very very hard to beat.
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Jim Norris
Great service! I bought a chainsaw and a few days later I got a handwritten thank you card. Its the little things like that that keep me coming back.
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Kimberly Seth
Staff very attentive. Helped me with what i needed and i went home and put it together just like they said and it worked, thanks so much.
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Lee gray
this place is greaT. it may cost a few bucks more, but they are very helpful. and they have many items you just cant find any where else.
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Ricardo Ibarra
Wonderful and helpful staff! Great, small hometown feeling with personality! The big box stores are nice but our Ace is better!
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Gardner Smith
Ace is always my goto hardware store. Nice to know that we have a hometown place even with 2 big box stores nearby!
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Brooks Graham
I always go to Ace. The big stores cannot compare to Dvlle Ace Hardware. Personal service is a must, thanks, Ace.
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Michelle Williamson
Im a big fan of ace. Their customer service is great and just always friendly. Always willing to help.
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lawrence hallman
Always helpful and very knowledgable people. This store has a MANY items i can find no where else.
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zeno crooks
The most friendly business in Douglasville. Always willing to help with a smile on their face.
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Jimmy Hall
Great service, even when I just call back over the telephone. Great team. Jimmy Hall
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Goldie Carlin
GREAT service! The staff are very helpful, patient and sooo knowledgeable!
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SPARKY GARNER
The only place to buy a lawn mower..
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David Monroe
Down home shopping great service
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Randy Hallman
great service always!
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Victor Otero
Ace is the place