Scott Evans Nissan

Reviews 4

MA

Maxwell Murphy

TERRIBLE - read on for my experience with them today. Online Presence? - DO NOT TRUST Liz! Ok, so I have been shopping for a vehicle for a bit now and regularly check out the listings on one of the major car listing sites (Car Smart People - if you can translate that) which allows you to make contact with their internet team. I did this for one of their vehicles that was showing had an accident on its CarFax. (Just an FYI everyone - an accident even when repaired lowers the value of a car at least 10-30% no matter how nice the repair was done - the dealers definitely take advantage of this when they pay YOU for a car so be aware when you are going to pay THEM). Anyhow, so the Internet Sales lady named Liz responds via telephone to my inquiry - here are her promises NONE OF WHICH WERE KEPT! I wasted more than 5 hours total due to her empty lies and B.S. (more than 2 hour drive each way plus time at the dealership) 1) She acknowledged the car had been in an accident and that "We will aggressively deal with you on the price once you are here in person" - LIE 2) Since I was coming a distance she offered that if we did not come to agreement on a price they would give me a certificate for a free oil change. - LIE - not offered 3) She promised me what she kept referring to as a "Savings Certificate" and said all I had to do was respond to her text that she sent and it would be waiting for me at the dealership. - LIE - no such thing existed 4) She backed up her position stating that they had quotas to be met and were not meeting them and it was near the end of the month so they would do everything to get me an awesome price on the car. Trying to do everything she could to convince me it was worth the drive to their dealership. - I was offered the price the car had been listed at online for 3 months before it was just jacked $500 a couple days before my inquiry. Due to Lizs promises I had come to the dealership expecting a price $1500 lower than offered...this would have been effectively a 9% discount. (I would like to point out that the cars value with NO accident is what they were asking for it in Excellent condition via KBB) Anyhow, they might be okay to deal with if you walk in off the street and just want to wing it with buying a vehicle but when it comes to promises from their Internet Sales Staff - DO NOT TRUST THEM! I would point out that the Internet Sales Staff at the Nissan dealership in Doraville has full authority and they honor what they say - just purchased a car from them painlessly and at a great price...what we all wish Car Buying would be. Do I think that Scott Evans Nissan should have taken some responsibility for their employee - MOST CERTAINLY - Did I get *anything other than an "Im Sorry" - NOPE.

---

JO

Jon Blake

While helping a friend look for a car, we were lured to this dealership by an ad on their website for a car on sale. I called the dealership to ask if the car on sale was still on the lot. Nick, the salesman said "Yes." I told him that we were 30 to 45 minutes away and I wanted to be sure the car was still on sale, he said "Yes." We drove to the lot, and the car was there. We test drove to car, and it was very much to our liking. Thats when I feel this dealership became that "sleazy car dealership". The head salesman, got involved and he started "playing" with words, and saying that some of the rebates we didnt qualify for. (I didnt believe him, but couldnt argue enough, so we gave in on that). Then, they started asking what "payment" we were looking for. I gave them my estimate (around 290, based on numbers I had in my head.... 16,000 car, plus taxes tag title other fees, so Im thinking 18,000 for 60 months (0.00% advertised Nissan or $500 cash back)). He came back with a $350 payment. I said that didnt make sense (I have an accounting background). When he hand wrote numbers on his paper, I corrected some of his errors. Then I asked what interest rate he was using, he said 4.9%. ARE YOU KIDDING ME!!! I said, OK, what if we add $500 to the price, and get the 0.00% financing for 60 months. Using his numbers, that equals $309 per month. He asked us to sign on his handwritten paper that we agreed to $309 per month for 60 months, we did. He went to the back (again and again) and came back and said that they were not willing to make that deal (I never asked for anything that wasnt advertised), and that he hoped we have a good day, pushing us out the door like little ducks. Well, we left, no car. The next day, we went to AutoNation Nissan on Thorton Rd, got the same model/style of the car (Plus some extras: heated seats, push button start, and a few more). And guess what. The payment is $310 per month for 60 months. I WOULD RECOMMEND THAT YOU GO ANYWHERE ELSE BUT SCOTT EVANS NISSAN.

---

AD

Adam Bashakes

About a week ago I traveled to Carrollton, Georgia to visit Scott Evans Nissan to inquire about a trade-in and see what kind of inventory they have there. I traveled from Peachtree City to Carrollton due to Scott Evans having the ability to match me with my wants and needs when making a seamless transition between automobiles. Once I arrived to the lot I was immediately impressed with the overall presentation (cleanliness, organization, as well as employees) of the facility. I met with an associate named Lauren Mandler, she was extremely knowledgeable about what has on her lot that fit my price range and even had a folder with potential vehicle fits. She basically built a profile for me before I arrived, which made for a productive afternoon instead of me kicking tires and reading window stickers. Lauren was extremely accommodating working with me and my credit issues, helping put things into perspective before such a major purchase. While Lauren was running back and forth addressing my questions I couldn’t help but notice how friendly the rest of the sales team at Scott Evans was. Members of the team came up and introduced themselves making me feel welcome. After a couple of test-drives later we successfully narrowed down what car best fit me and my financial abilities. Toward the end of our visit Lauren gave plenty of information about the vehicle we settled on and I will be returning as soon as possible considering I don’t suspect the car will be on the lot very long. All in all, I’m impressed to say the least with Scott Evans and his employees. I have tried Union City, Jonesboro, and Newnan before settling on Scott Evans Nissan in Carrollton and will be returning for all of my future vehicle needs. (9.8 out of 10)

---

RI

rick stehno

Loved the sales process, hated the outcome. 1 of the sales requirements was to have the service center remove the Scott Evans decal from the rear bumper which they did. During the 1st time I washed the car I noticed a lot of gouge marks where the decal was, and a couple where very deep seeing a grayish color. Since this dealer was 100 miles away, I took it to a Nisan dealer close to me to have their painter (which comes in weekly) look at it and give me a bid. He indicated that the gouges were too deep and the bumper would need to be sanded, fixed and painted. Luckily, I have a friend who paints cars and he fixed the area which required the whole bumper to be sanded and repainted. I sent pictures of the damaged area. I asked my salesperson if Scott Evans Nissan would cover the cost of the paint materials and she indicated that they wouldnt. She mentioned that she reviewed the area after they removed the decal and there was nothing wrong. I then told her she did not review the area after removal since I was with her the whole time and actually, when service was done, I jumped in the car and left for home. I should have looked over the area after removing the decal but i thought its not a big deal to remove a decal. My bad! When speaking to the salesperson, I asked multiple times to speak to the manager and I was never forwarded nor ever got a phone call back. I have to say that I really enjoyed the sales process, got a good deal, but hated the work to remove the decal and refusing to at least pay for all or some of the paint materials to repair the damage.

---

---