Category: | Gift Shop |
Address: | 800 Cherokee Ave SE, Atlanta, GA 30308, USA |
Phone: | +1 404-624-5665 |
Site: | zooatlanta.org |
Rating: | 4 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–6:30PM 9:30AM–6:30PM |
AL
Alex Wheeler
Horrible experience!! RUINED MY DAUGHTERS 3RD BDAY! WHAT A RIP OFF!!! This place ruined my daughter 3rd birthday celebration. They have you pre pay in advance for everything which is fine, however what they did not mention that they share parking with other festivities that can take place as well! When we arrive for my childs party there was no where to park for Any of my 21 guest. I had to carry her birthday cake 3 blocks not to mention the mile it took to walk thru a street fest with a 3 year old. There was no private entrance for birthday partys. We had to wait in line for another 45 minutes with the general public with caused us to be late be for my childs reserved table time. Customer service was poor, the unlimited rides I paid for in advance the closed them at 4pm so none of the kids got to ride. Our party hostess was no where to be found! This was a very disappointing experience I wouldnt recommend to any of my friends. For the amount of money Ive spent the experience was HORRIBLE!!!!!!! SO MONDAY I CALL TO SPEAK WITH ASHLEY WHO RSVP MY CHILDS PARTY EXPRESSED MY CONCERNS THERE WAS NO SYMPATHY WHAT SO TO MY HORRIBLE EXPERIENCE ALL SHE SAID "THERES NOTHING I CAN DO" IM THE ONE ONE WHOSE OUT OF $712.76!! SHE THEN TRANSFER ME TO HER MANAGER WHO BASICALLY TOLD ME "FIRST COME FIRST SERVE AND WE SHOULD HAVE ARRIVED AN HR EARLY" FIRST OF ALL WE WERE AN HR AND HALF EARLY, WHAT GIVES HER THE RIGHT! WE EXITED THE HWY AT 12PM IT TOOK AN 40 MINS TO FIND PARKING!!! AND ANOTHER 30 MINUTES TO WALK 3 BLOCKS WITH 3 SMALL CHILDREN AND A BIRTHDAY CAKE, THEN TO WALK IN LINE WITH GENERAL ADMISSION CUSTOMER!!! MY CHILDD PARTY WAS 1:15 TO 2:45. THERE WAS NO ONE DIRECTING US TO THE PRIVATE AREA!! I AM BEYOND DISAPPOINTED MY FAMILY WILL NEVER COME BACK!
AN
Anonymous Retard
So over priced
ER
Erik Baumann
good gifts!
TI
Tim Heinrichs
Great