West Paces Smith Ace Hardware

Category:	Hardware Store
Address:	3519 Northside Pkwy NW, Atlanta, GA 30327, USA
Phone:	+1 404-261-6000
Site:	acehardware.com
Rating:	4
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–6PM

Location

Photos 1

Reviews 6

Kevin Lyons

This may not be the norm, but I had a terrible experience with this particular store. Went in to buy a piece of cut plexiglass (20"x20"). They took out a giant piece of plexiglass and cut my piece from it. I asked if they planned on charging me for the original piece or just the 20"x20" section, and they said my section would be $16.99. Sounds good. When I got to the register and I was being rung up for $16.99, the owner came by and said thats not correct and that I need to buy the original piece (~$35)! The problem seemed to result from a serious disconnect between the owner and the employees, which ultimately falls on poor management skills by the owner. Just out of curiosity, I stopped by another Ace on my way home and they said they would have cut my piece for ~$12. I even called their other store in Decatur (same owner) and they said that a 20"x20" plexiglass would cost me $14.99. When I called the store that I bought it from and talked to the owner he spoke with a condescending tone and actually hung up on me. Aaarrrrggg ... worst managerial/business sense ever. Anyone need a picture framed? I almost have enough extra plexiglass to frame TWO more 20"x20" pictures...

Paige Levin

My granddad owned a hardware store and I couldnt tell you which screwdriver is the Phillips head. This is why I love Ace! I can walk in and Im always offered help without being laughed at. From the cashier to the guy working the key making machine, everyone is friendly and knowledgeable. Within three minutes I had all of the random items I needed: eyeglass screwdriver, pressurized air to clean the inside if my laptop, and AA batteries.

Steve Thomas

Almost nothing but geegaws, home decor and crap you get rid of in yard sales. Almost no real hardware anymore. Every year they have less real hardware and more figurines. Want a UGA stadium seat pad, heres your store. Want any actual hardware, go to General or the Ace on Howell Mill.

Bryan Horridge

I was visiting family during Christmas and shopped the Ace Hardware store with surprise. I never seen such a great selection of gifts at an Ace Hardware and such friendly people as Anna when I checked out. I let all my family in Atlanta know. Thanks, Bryan

Charles Anderson

Knowledgeable and helpful staff. The selection is exactly what you need from a hometown hardware store tucked away in the city!

A Private User

Better selection of metric bolts than home depot or other Aces Ive been to around here!