Cottingham True Value Hardware
| Category: | Home Improvement Store |
| Address: | 8235 Alexandria Pike, Alexandria, KY 41001, USA |
| Phone: | +1 859-635-2111 |
| Site: | truevalue.com |
| Rating: | 4.4 |
| Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 10AM–4PM |
Location
Photos 1
Reviews 10
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SUPERSAM
Terrible. I dropped my law mower off to be fixed because I was told it would only take one week. I left instructions for them to call me after they figured out what the problem was, so I could decide if I wanted to fix it or trash it. After about three weeks it still wasnt fixed and I called in for about the third time. The guy that answered was rude and argumentative! Still no call after weeks so I called them. Turns out not only had they done the diagnostics but they had also done the repairs! Also, the teenager behind the counter told me that the work had been done for weeks! When I got there the teenager told me that they had called me but I must have missed their call! Hello people! Cell phones these days have call logs. All I had to do was check my phone to see that she was lying/wrong. Anyway, the only redeeming quality of this please is the manager that was working when I picked up my lawnmower. He was courteous and apologized for the other people that worked there.
TO
Todd King
Had to rent a Drane Snake for sewer line and the prices were better than their competitors and the deposit was half what I would of had to leave at the other places and the people were extremely nice and helpful and I also needed some plumbing supplies and told them what I needed and they brought me straight to what I needed and had everything I needed- I would highly recommend this store if you have and parts or supplies I can guarantee they will help you with a smile !!! THANKS FOR A GREAT EXPERIENCE !!!!
RO
Roger Svoboda
Much better experience than a big box store that is a number of more miles down the road, and then you cant find anyone to help or answer questions. Most times the young people behind the counter are not real helpful until you ask a question... then they either you help find what you need or find someone else that can help you.
JA
James Creekmore
Cottingham Hardware is a great place to find everything you need to do home projects and so much more. They have a gun section that is very reasonably priced, a service counter for your lawn equipment and a knowledgeable staff that can point you in the right direction. Stop by and see what they have to offer
DO
Don Wimsatt
Never had any bad experiences there. I have purchased, had blades sharpened, they have ordered parts for me and have a good selection of items needed by most, not to mention a few very good specials now and then.
ER
Eric Stein
Always friendly and helpful. Prices are pretty comparable to HD and Lowes. Bought several power tools and a riding mower.
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Ron Thompson
Known Tom a long time, great guy! Whole staff is very helpful.
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Don Meinze
Good freindly service. Small hometown feel.
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zachary Nageleisen
Great. Very helpful. Very friendly.
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Connor Pelle
Good employees.