T-Mobile

Category:	Cell Phone Store
Address:	2622 Holcomb Bridge Rd Suite 110, Alpharetta, GA 30022, USA
Phone:	+1 678-461-0070
Site:	t-mobile.com
Rating:	4.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 5

Reviews 13

Brooklyn Yvette

This location always has great customer service. I would like to recommend the retail manager Glenly Jerez. She is always extremely professional and nice. She was able to help me with something thst I thought was impossible. Plus, she was the only one in the store that knew how to do it. Now thats what I call customer service. Nick is also an awesome associate. He went over and beyond to get me a phone at a good rate. He is extremely personable and professional. I cant forget Kimberly. Now thats one young lady who can get the job done. She made sure I had everything I needed to take care of my phone issue. She is also really personable and nice. Cant brag enough about her professinalism. Thank you Dream Team.

jaime albright

My sons went in this store for assistance with my younger sons phone. The staff was rude and unhelpful. I called to follow up and not only was the store manager rude, she also hung up in my face after telling me to have my son call 611 from his phone. Isnt her job to provide customer service? My sons have T-mobile because its affordable but I may be switching them to AT&T where I receive excellent customer service. Thankful the lady at T-mobile 611 was helpful and provided great customer service over the phone. T-mobile needs to increase their qualifications for store managers if any of the other ones are like this awful woman.

Nicholas Baroni

As is the case with most T-Mobile representatives, the in-store employees are very polite, responsive, and professional. One rep even called the next day to check up and make sure everything was ok.

P L

The staff here are kind, informative, and patient. They answer every question and concern for every customer.

Tiffany Houston

Friendly staff always going out of thier way to solve my problems as quickly and efficiently as possible.

Mohan K

We bought new connection. Person was knowledgeable and helped get the sim and activation faster

Michael Gettle

Its the people. You make them happy to work there & that energy transfers to the customer.

Alex Belov

Service, Service and Service. Place were you fill care about hou, not about sale.

Andrea Gwyn

The staff was very friendly and I had no wait time which was wonderful.