Verizon Authorized Retailer – Cellular Sales

Category:	Cell Phone Store
Address:	6011 Gall Blvd, Zephyrhills, FL 33542, USA
Phone:	+1 813-782-6200
Site:	cellularsales.com
Rating:	4.5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 11AM–6PM

Location

Photos 12

Reviews 20

Tom Jahn

Went in because my phone kept changing the ring tone - I was also having issues with downloading music to my phone. The agent changed the ringtone back to my original choice, and I told him it would change again in a day and he said well bring your music hard drive in and we will see if we can download some music and check the ringtone. Next day ringtone was different again so we changed the one I wanted to Default still dont know if that will work or not! Between 2 different guys they didnt know the difference between a C drive and a E drive. I had to hook up my tera to their computer and they still didnt know what the hell i was doing! I packed everything up and left when I realized they didnt even know how to hook up my phone to their computer! Once I showed them how they didnt know how to access it!! OH....but I did find out that if I bought a phone they had on sale for Christmas I would save $11 a month... but I had to sign up for another 3 years!!! My HTC is 2 years old and they acted like it was ancient - worthless is what they are there!

Brooke hawkins

We first went into the Zephyrhills location to have our bill looked at as it was getting higher than what we were told. We met with a gentleman named Matt who was able to figure out that we were using a little extra data. He was able to get us on the right data plan and also help save at the same time! About a month later, my daughter was able to upgrade and we got Matt again by chance! He had a great understanding about the new phones and helped us get into the best possible device. Verizon had some changes going on at the time and Matt was able to keep us straight and figure out was best for us. Since then Ive reccomended him and that store to all my co-workers. They all have started to go there now, especially since our company gets a discount! The whole staff at Gall Blvd has taken care of them. Just recently, I myself needed an upgrade and you better bet I gave Matt a call!

Mike Cook

Stopped in earlier this week because I had broken my phone. I had another & hoped to have my service transferred over. As soon as I said I was a prepaid customer, the salesman tried to sell me on a postpaid plan that was $20 more. When I said I was pleased with my prepaid plan, he adopted a palpable loss of interest.. He had difficulty accessing my records & told me my service couldnt be transferred to my other phone. He actually let me walk out with 2 non-working phones without even trying to help me with a new one or informing me of insurance plans, or comparable service plans. I came back home, got on the computer, and ordered a new phone and service from a competitor. Thats a lost sale. If I was his manager, Id have a serious talk with him.

Jennifer Clements

We stayed at this store when my mothers brand new Galaxy 6 edge stopped working properly. The guy here tried 2 different shim cards in it, reset her phone to factory defaults, and screwed up so badly that he even locked himself out of the phone and made it worse than when we originally went in. He sent us to the Wesley Chapel location who did nothing but continue to give us a run around. We will not go back.

A Private User

Amber helped us so much fixing all of our billing issues! She also helped us get some new phones and save money on my home phone letting us know we only have to pay $10 a month for it, and even put her number in my phone so I can call her anytime for anything! She's great! Go see her on Thursday's :)

Jessica Downey

I would give this location less the 1 star. Worst experience in a cell phone store ever on multiple occasions trying to buy a $900 phone and i have been a Verizon customer for almost 4 years! I would not recommend this location to anyone I will be going to Wesley Chapel for any further business.

Larry Hagewood

I had went into the Verizon Wireless in zephyrhills and inquired about a Mobile Hotspot Jetpack. Haleem was excellent. He explained everything about the Plans and Hotspots. He even came to our house to set it up. Very patient and kind guy. Me and my wife highly recommend him!!

Andrew donato

Very patient and knowledgable on the plans, phones, and teaching me how to use them. Welcomed me with an offer of a beverage and a place to sit while I waited, normally I have to stand in a corner and take a number!! Glad I decided to go there instead of drive into Tampa!

Julie Porter-Stokes

My father referred me to Tim Ellison over two years ago before he passed away. I made a promise to always go through Tim. Tim had been awesome in every aspect of helping me with my multiple phone account. I will refer any and all of my friends to him.

Bret Ledford

Ray Garza is by far the best and most knowledgeable Verizon sales rep my wife and I have ever had the pleasure of working with. I would recommend this Verizon store at Zephyrhills FL above all others, and most especially Ray. He was absolutely awesome.

Judy McNeil

We came in today to just look at phones and we ended up buying 2 lgv20. We spoke with MR Ellison and was very pleased with how much he knows about all the phones in the store and the promotions. Very pleased and we will be back thanks to him

D Morris

Went to Store to change cell service. Ken was extremely helpful in helping me choose a phone an porting my number over an very quickly too, since I had a Dr. Appt. To go to as well. Very patient and easy to work with and explained everything!

Jenna Teter

Worked with Matt today and he was very helpful and dealt with all the difficulties I was having. He knew all the numbers off his head that I needed to know and I was able to get a new phone by only adding one dollar to my bill. Super helpful!

harold remmler

This store is wonderful!! Been a little by time since I shopped somewhere where they hold the door open for you. Mr Tim was excellent!! I strongly suggest asking for him to anyone who shops here. Very nice gentleman

Crazy Skateboarding

Yes we had a most awesome experience Ken solved our problem took him a while but he handled it very professionally very pleased and problem-solved And it was a good experience where I had not anticipated that happening

Linda Dunbar

:-) Being older all this technology can be a real pain to deal with. Eric was extremely helpful and made the transition so much easier with new phones and tablet. I recommend Cellular Sales very highly!!!!

James Reed

Billy Holloway is an outstanding employee. More than helpful; made getting my phone painless and easy. I would recommend everyone to visit the Zephyrhills Verizon Wireless store.

David Myher

Employees must make commission on sales. After phone purchase customer service leaves a lot to be desired. All we got was run around. Felt like we were a big bother to employee.

Rick Shanks

We have an amazing salesman ( Marshal Dessalines) at verizon that has helped us not only save money on our monthly bills but helps us every time we upgrade to newer products.

David Heath

Billy Holloway my sales rep. Took excellent care of me. He explained options I hadnt been shown before. The end result was more sold products and a satisfied customer.