Rent-A-Center

Reviews 3

SA

Sandra Escobar

WORRRRRSSSSTTTT CUSTOMER SERVICE EVVVVVER!!!!!!!!!! WE CALLED THE STORE NOT ONCE NOT TWICE 3 TIMES TO ASK IF THEY WOULD WAIT FOR US PAST 7PM WHICH I UNDERSTAND THEY DIDNT HAVE TOO WHICH IS WHY WE CALLED 3 TIMES SINCE WE WERE COMING FROM SHELDON AND LINEBAUGH 3 TIMES WE WAS TOLD YES COME ON IN WE ARRIVE AT 7:06 AND STORE IS CLOSED WE CATCH AN EMPLOYEE IN PARKING LOT WITH UNIFORM AND ASK WHAT HAPPENED WE CALLED HE SIMPLY SAID HE WAS THE GENERAL MANAGER AND WE DIDNT SPEAK TO ANYONE FROM THE STORE AND WALKED AWAY WHAT A DI@K !!! I WILL NEVER RENT FROM THEM AGAIN OR RECOMMEND THEM I WILL BASH THEM EVERY CHANGE I GET

LC

LC Boogie

This is the worst RAC around and they are all pretty bad bad as far as cutomer service. The new manager that took over the store this year has a poor attitude and is more worried about the stores numbers than his actual customers. Hes there for himself and not for the customers. I am suprosed RAC would allow this person to lead one of their locations. The old manager was a much better with customer service. If RAC doesnt quickly fix this manager issue up I will be returning a full house of furniture I have at 3 seperate locations.

MO

Monica Magana

Great customer service