City Bike Tampa

Category:	Bicycle Store
Address:	208 E Cass St, Tampa, FL 33602, USA
Phone:	+1 813-225-1777
Site:	citybiketampa.com
Rating:	4.5
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 10AM–4PM 11AM–4PM

Location

Photos 100

Reviews 8

Carly Hublou

I live right next to the Trek store on De Leon and just a few blocks from Flying Fish on MacDill but decided to take my bike for service to City Bike based on the positive Google reviews, and I am very pleased with my decision. When I dropped my bike off, Kevin inspected my bike and walked me through everything that would be done and pointed out a few trouble areas I would need to keep an eye on. As a new road biker, I really valued this because I am trying to learn the basics of bikes and how to upkeep them the best I can. He talked to me for about 15 minutes and answered all of my questions. He also was very laid back and did not try to sell me things I didnt need; he made me feel very comfortable. I asked for the annual service ($100, which is already a deal, and he was offering it at 50% off at the time I took in my bike!), but because my bike was in such good condition already, he only charged me $35 instead of $50. I really appreciated that, because even though I was ready to pay the $50, its nice to know that he charged me based on what my bike actually needed, not just what the store offers as a price. When I picked up my bike, it was like new again--carefully cleaned and adjusted with tight brakes again. I was very pleased. This is a great little locally owned store right in downtown that will treat you like an individual and a valued customer. They will even pick your bike up for service if you need it, though I didnt. They also host weekly group rides on Monday and monthly eat-and-ride tours. You can use their website to schedule a service appointment, and you will get an email back that day from the shop confirming your appointment. (I thought this was nice because most online scheduling tools seem to get "lost in the shuffle" or mixed up for other businesses Ive tried them for.) I will definitely be back for bike upgrades and service in the future!

Kirk Goldman

UNBELIEVABLE! These people are unalterably out of their minds. To make a long story short, I went in there to purchase new brakes for my bike - a Diamondback Mission Pro - very nice, high end bike. After waiting around 20 minutes for someone to help me, a woman came out and simply says "Yes?" what kind of greeting is that?? So I asked her if that was how she greeted all her potential customers... The next words from her mouth (I kid you not) were "Get out." I said excuse me? I explained that I was simply there to inquire about brakes for my bike, and she says she doesnt care and that I need to leave. I said fine, ill happily take my business elsewhere if I am going to be treated like that, but then asked to speak to the manager or owner briefly before I leave to tell them of their employees bad demeanor and she replies "Hi, my name is Kelly and I am the owner. How can I help you?" in a really sarcastic and demeaning way. After that all I could do is shake my head and walk away. That lady who claims to be the owner has some SERIOUS ISSUES... Stay away from this place. From there I went to Carrollwood Bicycle Emporium as it was well rated on Google and was treated very well. Was asked if I needed help as soon as I walked in the door.

Mike Barnett

I enthusiastically recommend City Bike Tampa. Last week, I brought in my 11 year old Jamis Explorer for a performance tuneup. My bike was ready when promised, looked better than new (the cranks gleam now!), and every control felt as smooth as silk. In fact, I parked her in the living room when I brought her home! Then, last Saturday, I took her on a 50 mile Pinellas Trail test run, and everything performed flawlessly (except for me... I about overheated...). They did a great job, were friendly and helpful with any questions I had, and there wasnt a single penny in extra charges, even though I had told them to do whatever was needed. I will most definitely be back! (EDIT: I am NOT some paid reviewer, as a person posting another review implied regarding positive comments. Ive met Kelly on one of the restaurant rides, and she, along with her husband, were extremely friendly. But, just so everyone knows, in the past week, they have sold their store to existing employees so they could concentrate on bike touring and tourism. So the snarky little insult comments about her no longer apply... if they ever did in the first place.)

Ric Rini

Nice selection of city/urban bikes that are realistic for he area that you will be riding in - A great spot for locals living downtown or nearby area that want to find a bike that will be useful for just cruising around. The store is limited in selection but what they carry makes sense. Not to mention that if you need a quick repair this is the place to stop by so you can get back on the road again. They are also located right near the new dedicated bike traffic lane. A perfect location! All of the guys Ive met there so far have been really cool, warm, welcoming and inviting. Just down to earth type folks. Plus they have a super cool canine ("Macey") shop dog that is worth the visit just to say hi.

Jack Sweeney

Dont believe those crabby-pantses above...sounds like a smear campaign from some rather immature individuals. The TRUTH is this: this is a great shop, with owners who are VERY invested in making Tampa bicycle culture better. Ive spent countless hours in this shop, browsing, purchasing, talking to the mechanics and with Kellie and Jason...I never saw or experienced anything but great service and friendliness to spare. Go here -- spend your money. Soak up some of the friendly vibe. Go on an urban restaurant tour with the folks from the shop. Go away happy. Simple as that.

Hugh Solano

Ive seen the good reviews, and I have seen the bad reviews... It is my opinion that the good review are probably PAID reviews because dealing with these people in any capacity is an absolute nightmare in my experience. The lady who claims she is the owner is very self-absorbed and rude... if you dont want to do things her way, then out the door you go is how I felt. Maybe the people that go there like to overpay and be treated like crap? Dont know, but there are much better bike shops in the area that are more knowledgeable and affordable...

Amanda Adas

Ive brought my bike to City Bike Tampa twice, and not only was the staff very knowledgable, they were VERY helpful. Although I just needed to get a new tube for the tire the first time, and the bike chain tightened the second, they did a full once-over to make sure everything was in good condition. This extra attention ranged from adding a little bit more air to the tires to tightening the bike seat that was loose. Excellent service-- wouldnt bring my bike anywhere else.

Jeremy Johns

The lady that works there (I think her name is Kelly) is a conceited you-know-what. I have never encountered anyone that rude and incompetent in my life! She treats you as though she is better than you and has no filter. Also she has no business working in a profession she knows nothing about. Thankfully a guy named Kevin was able to help me, but ultimately I would NEVER go there again after the way I was treated.