Category: | Bicycle Store |
Address: | 205 Cedar Lane Rd, Greenville, SC 29601, USA |
Phone: | +1 864-605-7010 |
Site: | srtbikeshop.com |
Rating: | 3.8 |
Working: | 12–6PM 12–6PM 12–6PM 12–6PM 12–6PM 9AM–6PM 12–6PM |
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Diamond Dean
Unprofessional, dishonest, and disorganized. A little less than a month ago, a friend and I went in to get a front rim fixed and to get a new tube. He said he could do it. It was $30 for the rim and $15 for the tube. He said he could have it in a few days, maybe one day. So my friend gave him his name and number and got a receipt. Several weeks later we still had not heard from him. I was also wondering why a tube you could get at Walmart for less than $5 was costing my friend $15. I was starting to think he had initially just spit out numbers. He definitely didnt show us any prices that were written down anywhere. Yesterday, my friend and I went in. I asked right away for a price listing for services available. He wouldnt show me or my friend. I then proceeded to tell him about the order while my friend produced the receipt. He wouldnt give an answer when I asked, several times, why he charged so much for the tire. When he went looking in the back he didnt even know where the rim was located. Eventually he found it. I didnt raise my voice or use harsh language, but I was persistent. He became very flustered. He cursed at me and eventually became physically aggressive enough that I had to leave the shop before our business was concluded. I love supporting small business, so this situation is mostly, and maybe entirely, sad. Hopefully he changes his tune sometime very soon, but until then I recommend you use one of the other bike shops in the Greenville area. There are at least 6.
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velorico1
I broke my shifter while riding on the Swamp Rabbit Trial this past Memorial Day Weekend, and I stopped in the SRT bike Shop looking to get it fixed. The place was super-busy with customers looking to rent bikes, but the owner was very helpful anyway. He found the part I needed to fix my shifter, and even helped with the repair. In 30 minutes, I was back on the trail enjoying the day. I would definitely give him my business just due to his kindness and helpfulness.
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Liz Burgdorf
We got to the shop just after we ate lunch at the Swamp Rabbit CAFE. We lucked out they had 2 bikes left! We rented for 2 hours and with our kids was more than enough. They aired up the tires and made sure our seats were a good height. They even talked to us about recommendations of bikes we could get in the future at their shop for a great deal. I appreciated this place and we will definteily use again! Boys got to get helmets for free.
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jim burch
I have been by there a half a dozen times . He rented me two different bicycles which were fine. Hes nice to everyone and hasnt charged me for minor repairs yet. I bought a pair of sunglasses for 10 bucks that are great. He doesnt have prices posted on his bikes for sale but he has been consistent with his prices and I like his laizey faire style. I would buy a new bike from him.
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Lisa Duac
Zack was amazing. We chose a tandem bike for riding. Will be back to rid this summer.
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Lauryn Urbanick
The man was super friendly and helpful when I got a flat on the SRT!