HGD Jewelers

Location

Photos 11

Reviews 20

No Nonsense

I left a gold chain to be fixed: replace the clasp and shorten it 3.5 inches ($85.00). They told me it would be done in 1 week. I came to pick it up. The work was not completely done. The clasp was replaced but the chain was not shortened. The repair man came out of his shop to talk with me. This person has the unfriendliest attitude: no greeting, did not take the mask off to speak with me, and did not apologize for not having done the work as it was was clearly requested in the invoice. I did not get back the old clasp. "It is scrap," he explained. The owner came out to give me an estimate on a white gold ring Id like to sell. Same: no courtesy, no "thank you for stopping by," no smiling. This is not a welcoming place. In addition to that, they did not finish my job. The repair man behaved as if he was inconvenienced by my request. Awful. No wonder why this place is always empty.

A Private User

I bought a ring for Mothers day after careful consideration, paid for it and waited for it to be boxed for carry out. Without my permission, the ring was passed to a repair person who removed a noticible amount of the gold on a coarse buffing wheel. The ring did not require buffing nor was it requested by me. The owner offered to take it back and defended the practice. This was a new ring and the only scratches appeared after the polishing. Mother is not likely to return the ring for a refund. If you buy from HGD, keep it in your possesion and let the staff find a box.

Lady Jane

I took a ring into HGD to be sized. They recommended adding a couple gold "balls" to the back of the shank. The ring fits fine but shank now has a crack in it. More importantly, they told said "I guess you know that this stone isnt real". Melanie was were quite dramatic about the fact that Id been ripped off. I took the ring to an independent appraiser, who I trust, and he verified that it is quite real.

Craig Neill

Since moving to Orlando, we still make the drive to these folks. No one else works on our jewelry,from Timex watch batteries to diamond repairs, they have been top notch at all they do. We have been going here for 9 years and will continue to do so. Great staff and services rendered are second to none. Give em a shot, we are glad we did !!!

Christopher Chris

We bought a set of custom diamond wedding bands from HGD. We designed them from scratch. They came out prefect!! Our overall sales experience was superb from start to finish. We are very happy with our rings and felt we got an amazing deal. Thank you Melanie and the HGD family for taking such great care of us!!

Michelle Starkey

HGD is a great place for all your jewelry needs. Melanie helped us pick out the most gorgeous engagement ring and wedding band. We chose from loose diamonds and different setting options for the perfect combo! Very informative and easy to work with. Hubby knows where to go for all anniversary needs now!!!!

Haley Rice

I had such a great experience; customer service was exceptional and I was well informed on the best buy for the gift I had gone in for. I would recommend HGD jewelers to anyone, the prices beat out several other places I visited prior, and the selection is great as well.

A Private User

I dealt with Mike. The service was great and they were helpful in meeting all of my needs. I would definitely recommend them to anyone looking for quality jewelry. Whether it be a ring or a watch; they are the best place in town.

Helios Q

Excellent Job. My wedding ring got cracked some how and took it to this place and they did a great job. The price was also reasonable and they buff and make my ring all shiny which I really appreciate. Thank you guys A+

Jason Alfano

Anytime i get the itch to get blinged out i head straight for the House of Gold and Diamonds. Their staff is willing to go the xtra mile to make you feel right at home. Thanks HKD , i will definitely be back...

Kyah Fair

I can honestly say this is the absolute best possible place to do jewelry business with. The staff is very knowledgeable and they took my wishes and created a master piece for my blue diamond wedding ring ♡♡

Kevin Merkel

Great staff, very knowledgeable and friendly. They guided me through my new Rolex purchase like true professionals. Nice to know customer service still exists in this industry.

lisa metcalf

I have been a client of HGD, for more than 25 years. They have the best prices around for diamonds and Rolex Watches. Without concern I recommend HDG, to all of my friends.

Amanda Eissler

Highly recommend this family owned jewelry store. Attentive to your wants and needs. They make buying very comfortable no high pressure. Thank you to all the staff at HGD!

RONNIE WILLIAMS

This is a great family owned and operated jewelry store with great quality merchandise and a super friendly staff I know first hand because worked here for 23+ years.

Mark Clark

Did business with them and they were very helpful! Bought a ring and necklace and the prices were great as were the people!

Andrew Tadros

Great service and a friendly staff who helped me find the perfect necklace and Rolex for the best price in town

Troy Brown

Must be the nicest jewelry store Ive ever been in. Honest and very friendly family run store.

Allen McClimon

The best and friendliest Jewelers in the Daytona Beach Area. Great Prices and Friendly Staff

MikeRoss Chiarelli

Always a good experience great store thank you hgd