Power & Play Motorsports - SCOOTERS - GO-KARTS -ATVS

Reviews 6

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Redman Blue

I think some things should be known about this place. I had a great experience buying my scooter here. That was like 4+ years ago. The problem was getting the scooter serviced. Even if I was paying for the service. The first time I got it service for oil I notice that something was loose when I arrived. This was my first scooter so I would clean it every day, so when I arrived home I notice that the airbox was broke. At the time I could not figure our why it was broken. So I thought somebody kick it and vandalized it at my the parking lot where I lived. I kept going for service for 3 more times after that. The last service that was around the 3000-4000 mark was on a Saturday. I arrived early and waited patiently for the place to open. I called the day before to make sure that I would be going and they can service the scooter too. Around 10am a young man came and opened when I ask if someone would be servicing and he said no that he is the only one that day and that it wouldnt be possible. I thought how unlucky... I should had left immediately... what followed was the most unlucky part. Someone came to the store and I recognized him for he was the person who had sold me the scooter. He ask if I was ok and I told him that nobody can service the scooter and that I had to leave. He said "Wait I be right back". After some minutes the same young man came out and said that if I can move my scooter to the back that he would service it now. I thought great.... but after 20min or so he came back where I was waiting and whispered to me... "Never messed with the person that fixes you bike... never" and he went off. I went to find the guy who sold me the scooter but he had left. I paid and left with a bad feeling. By Monday the scooter was kinda weird... on my way back from work it failed so I walked back home and had a friend help take it back to the shop the next day... The belt had broken.... so they replaced it. After this I knew the guy was just bad news and didnt go back to service it... I started to service it myself. I found out the the broken airbox was to be able to change the oil and with out taking it out. Then when I took my scooter to another shop they replace the belt again. They said that the motor was damaged from the first time that the belt was broken. It lasted 6000 miles. I did like that scooter alot. To bad one person in a company messes up the whole place. I think if you buy a scooter they have great deals and sales people will help you out. But if you do get you scooter service dont go to the one in pompano beach. Good Luck.

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Sandra T.

I went and purchased my Qlink 150cc scooter from this location on 2/13/2013 and experienced nothing but the best customer service EVER! The young lady at the front desk assisted me with all my scooter questions and needs. I believe her name is Robin! Yes it is Robin! Before I came here, I was going to purchase a rinky dink scooter from a shop that didnt do maintenance on their products. I decided to instead purchase from this place due to their professionalism and good attention to detail. Robin answered every question that I had regarding the scooter and scooter maintenance. She even let me know where the nearest motorcycle class was held for new riders. Upon leaving, she helped me learn the different parts on the scooter and how to use the kick stand, etc. I would recommend EVERYONE who is interested in purchasing any type of motor bike to go to this place. Just the other day, a very small screw came off of my bike and the guy from the mechanic shop there screwed it right back on for me with no questions asked. Awesome experience!

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James Heiple

I never write reviews until now, I have been to other Scooter Dealerships in the area and Power and Play is the best by far for the simple following reasons. 1. Largest new updated (AC) showroom with largest inventory of new Motorcycles, Scooters and Go Carts. 2. Best service by far, My Scooter has over 10,000 miles, (Actually 29 Thousand Miles) Because I get all of my Oil Changes and recommended scheduled services when its required by the manufactor and it is done quickly the first time!!! 3. Robin and Tom are super nice people that are not pushy at all!! 4. They have the only customer lounge (Waiting area) with large Flat screen TV and these crazy comfortable "ultra lounge chairs" that you almost fall asleep while waiting for your favorite toy, Scooter, Go Cart or Motorcycle to be repaired. Dont be crazy and go anywhere else!!

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Dominick Nicholas

After shopping around for a few weeks for the scooter I was looking for, Power and Play seemed like the best choice in town. I have visited a few scooter dealers and their show rooms werent soo appealing or helpful. As soon as I stepped foot in Power and play I noticed how beautiful the show room and selection was. From the start Robin was a huge help in helping me finalize exactly what I was looking for. She gave me time to think about my options unlike other dealers that try pressuring you just to sell something. She was very informative and patient. After making my mind up and picking up my New Lance Havana Classic 150 I was taught the basics since it was my first scooter and had every question of mine answered with confidence and peace at mind. I highly suggest this place for their professionalism and willing to help.

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Adam Ross

I bought a wolf v 150cc from this place the bike has 4k miles on it, paid over $ 1700 for everything oil always changed by them every 700 miles. I just want people to know they sold me the scooter by it was a vaule scooter and said I have a 1 year warranty. I am bring the bike to them this weekend to see if it can be handled. I will change review but I have not had a pleasant experience with this shop at all. When the bike was sold to me they said it had a year warranty. Will the bike broke down at a little over 3500 miles and I still ended up paying 150 in repairs that should of been covered on a 1700 dollar purchase. Hopefully we can figure it out with this shop but feel I got sold a defective bike. Thanks Will update

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Ryan Hooper

* THEY JUST WANT YOUR MONEY* I brought my scooter in to be looked at and possibly repaired... The woman walked out to my truck, put her sunglasses on(it was raining) took 1 look at my scooter and said $400 to fix it ....how could she be so sure? I bought my scooter brand new for $800....... My scooter is in mint condition and all I told her was a possible oil change and replace the battery... $400?????? she barely looked at it! I took my scooter elsewhere and the customer service and advice I was given from them was 100% the proper and best advice I could have received.POWER AND PLAY: THIS IS NOT HOW YOU RUN A BUSINESS. FUTURE P&P CUSTOMERS: DO NOT GO TO PEOPLE THAT JUST WANT YOUR MONEY.

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