Office Depot
| Category: | Office Supply Store |
| Address: | 953 E McNab Rd, Pompano Beach, FL 33060, USA |
| Phone: | +1 954-783-9900 |
| Site: | officedepot.com |
| Rating: | 3.3 |
| Working: | 10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM |
Location
Photos 30
Reviews 43
A
A Private User
I DID spend thousands of dollars per year at this store. Then they told me today that they would charge me $2 to use their tape for the box I was shipping (overnight). When I asked if they would waive that charge, they said "no". The store manager, Joanna, even upheld the decision as a company policy. I couldnt believe that they let a customer that was about to spend over $100 on shipping walk out the door and go to Staples up the street, but they did. At Staples, I was greeted with open arms by the store manager, Louise, who set me up with a rewards card, and helped me set up a shipping account. She didnt charge me for tape. I called Office Depot customer service, and I was told there isnt a company policy on charging for tape. I will now tell all of my friends to stop going to Office Depot on McNab, and go to Staples.
A
A Private User
I DID spend hundreds of dollars per year at this store. Then they moved Electric Handicap cart FAR from front door. So smart eh? It is VERY difficult for me and others to get to front door ... then have to stand and wait for some available clerk to go get cart? No place to sit and some employees cannot operate the cart! Think about it Corporate. You dont really realize how mobile handicapped persons are used to being. This store also lets phone ring and ring .... and some personnel are past rude. I would have fired anyone, even a relative, when I owned my Hardware store with 14 employees. What was said? >>> "Maybe its time for you to stay home and send someone to shop for you!"
ED
Edna Whalen
If I could give negative or zero stars, I would. This Office Depot location on McNab apparently "closes at 8," and has "requested to Corporate that the online hours be changed." However, I dont buy that BS for a second-my fiancé walked up to the entrance at 8:40, and as soon as he did, a man came and locked the doors, and yelled out "sorry." If you claim you close at 8 PM, and the online hours of operation are WRONG-what business do you have closing the physical doors 40 minutes past your "closing time?" Absolutely awful and negligent of the stores workers around that time on August 13, 2016. Disgusted.
DA
Daniela Sternberg
I put 1 star because theres not an option to put zero stars. We went to the printing department at 5:30 to print 3 sheets of paper and the "customer service" person (Debra) was beyond rude! After we say hi not even hi back but: You know we close at 6pm! If I was the manager of the store and a client comes half an hour prior closing and saw this lady talking to a client like that while still while in work hours, she would have been fired on the spot! Never going back to that store!
DI
Diana DE LA O
Recently my husband and I bought a HP Pavilion laptop and we had a little problem with it took it back and they fixed the issue. These guys bent over backwards to get it right awesome job accolades to Omar and Dante and the young lady who took care of us f or their excellent service. Also i send myriads of accolade for the printng dept in assisting me with my crazy classroom posters.
MA
Mark Leszczynski
Went to buy a printer. They said they would had it ready. Drove their and they said they made a mistake they did not have it but could have it for me in a few days. Another day I went to exchange something and wanted the credit back on the card it was purchased with. They said they needed the receipt. VERY POORLY MANAGED LOCATION. Going elsewhere from now on!
JE
Jessica Pacheco
Apparently their hours of operations are at 8 and not 9 oclock on Saturdays. No signs outside stating the hours of operations and all i got was "its Saturday" and the manager that didnt even show face "apologizes" according to a staff member. Absolute waste of time.
CH
Charles Burge
DONT GO. Horrible service. Never acknowledged by staff & waited 20 minutes to ship an item. Was then told that "the system" couldnt handle it. A mumbled apology with no eye contact by the assistant manager. Go to the USPS for better service.
LY
Lynne Hale
The staff are always attentive and if I ask for assistance, I am guided to the correct area, showed the products and usually can be in and out of the store within 3-4 minutes. Love this store!
DE
Dennis Hearing
Ok, heres what I call excellent customer service: I walk in ask the salesperson where a product is, he walks me over to it AND completed the sale! In and out in under 2 minutes! TY!
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Olivia Spanos
Was not greeted. Short staffed, avoid if youre in a rush. Employees were annoyed and unorganized. Bought a large printer no one helped or offered to carry it to the car.
TH
Thiago Vicente
Really BAD customer SERVICE. Took me an hour to get my staff done while theyre talking with each other. One lady was super nice, asking everyone to help me out.
JO
Joanne Charles
Love the speedy service served with a smile. Great staff (Bobby, Erika, and Kevin) makes my experience an enjoyable one. Im in and out with everything I need.
LE
Leandro C. R.
Clean, safe and great location, people are nice, very smart and helpful the persons in the technology dept and great customer service, Id definitely come back
MI
Millie Muentes
Staff was very helpful and nice. Fax prices are ridiculous though. If it wasnt for the great staff I probably wouldnt come here to fax anything.
WH
Whitney Kobrin
Great Customer Service!! I come to this store about once a month and am always warmly greeted and helped with my questions. Thank you!
CA
Carl Pierre
Great place to shop gets busy around lunch which is weird cause its retail. But a dunkin doughnuts and publix next door explains it.
RO
Robert Hartsell
Great store. Very helpful service. They are great for production of copies and demo boards.
ST
Steve Jones
Horrible. Whole place run by a bunch of part timers. Dont care of customer service.
PA
Patricia Monteiro
Almost Everething you need to your Office. Well organized and good service
RI
Richard Terrell
Staff and service suck dont get free delivery it sucks management sucks
IV
Ivin Velasquez
Muy poco personal
AN
AnnMarie Collette
Rude office furniture employee. Slow staffs! Worst location!
JA
Jack Hammer
Super friendly emloyees at the copy counter and register!
CA
Carlos Navas
Super friendly staff that is always looking to help.
CA
Carlos Vargas
Service needs training but the store has everything.
JO
Joseph Van de Bogart
Large location but slow print and shipping staff.
MI
Michael Forr
Friendly staff, cookie cutter store, slow lines
MA
Marcia Lehmann
Staff were very efficient and knowledgeable.
MA
Marcela Levy
Sometimes they may not be very helpful.
L
L Newbold
Has office supplies. Not enough staff
MI
MICHAEL MERRIMAN
Great service and unbeatable prices.
MA
Mateusz W.
The customer service is REALLY slow
AL
Alberto Medina
This store has everything I need it
HO
Holly Lou Edelmayer
Quick and Friendly and Helpful
MA
Mariam Garcia
Nice store, friendly employees
MI
Michelle Garramone
Great prices, quality service
CH
Chels Doyle
Nice staff. very organized
AN
Angela Lowe
Great. Helpful. Pleasant
TA
TANYA PINASCO
Staff not very helpful.
DI
diamond fem
Great customer service
RY
Ryan Champagne
Good selection
DA
Dale Spiry
Very helpful
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