Category: | Bakery |
Address: | 2101 N Federal Hwy D101, Pompano Beach, FL 33062, USA |
Phone: | +1 954-900-4071 |
Site: | battercocupcake.com |
Rating: | 4.7 |
Working: | Closed 11AM–6:30PM 11AM–6:30PM 11AM–6:30PM 11AM–8PM 11AM–8PM 12–6PM |
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Qi Ana
I ordered my daughters birthday cupcakes (red velvet) several days in advance. Then reserved a table with the employee, who was very accommodating, after contacting his boss Sarah to confirm that the table reservation was allowable. When I reserved the table and made the purchase, I was told by both the owner and the employee that the cupcakes would be ready as well as the table reservation--2 dozen mini red velvet cupcakes yumm right!? When we arrived with a party of 10 we inquired about our purchase and while the salesperson searched and searched for what seemed to be 15 minutes we found out that the cupcakes had not been prepared. Did you hear that!? I paid hard earned money to the tune of $32.86 to be exact and got nothing for it. When I spoke with the owner on-site (forgive me for blocking his name out of my memory bank) and produced proof via my online bank statement,which I logged into with him standing beside me, he insinuated that I was trying to scam him. Who, (with toddlers in tow), attempts to scam someone by making a purchase almost 5 days in advance and requests specifics with regards to making a reservation for a table? Who shows up with a large party ready to sing "Happy Birthday" for a child? Who shows up and plans to eat...eat cupcakes--which were terribly overpriced (hell how many times do you turn 2 though?)? Getting back to the details there was a lawyer in my party, a psychotherapist, a journalist a project manager in short, all very professional adults who were shock and awed by the insinuation that I was attempting to have a scam of a day on him. You have to understand in order to do what the owner was saying I wouldve had to create a fake statement, call ahead and speak to the owner Sarah, the employee Fabio (nice guy) and then show up with a gang of toddlers. All of this, if you are sane, (which the owner I dealt with was not) just doesnt add up. So while the professionals in my party took turns trying to get some sense into the owners head. We discovered that the books were cooked are cakes were not. For my tender I was given poor customer service and was accused of attempting to steal these apparently mediocre cupcakes (see reviews below). When the owner couldnt produce the cupcakes he attempted to throw me out of the mall. I had to remind him he had no authority to ask me to leave since it was a public mall and I was not in his leased space. The attorney expressed that he was being defamatory to which he responded by bringing down some big guys from God knows where I believe the kitchen upstairs to close his doors. Now, lets entertain for a moment that I was a scammer. Why in the hell wouldnt he just have based upon shear numbers given at least the toddlers in tow cupcakes just to play nice and make me, (in his mind), an obviously crazy scammer go away. When I spoke with the other owner shortly after she explained that there was a terrible mix-up and that this isnt the way that they do business but--- unfortunately, as you can see as I can (still out $32.86 for cupcakes) that it is in fact the way that they do business. The owner Sarah should untether herself from that hot-head of a partner as his intentions toward the general public are not good. In the end my child didnt get a Happy Birthday moment, saw her mother handled and called a cupcake scammer and for what!? I was asked by Sarah if there was a cake that could be made or something she could do to make up for it all and I expressed that there wasnt. I cant get back the moment in time that wouldve made up one of the happiest moments of my childs life--her second birthday. No, I dont want a cake made--I dont trust you. Who knows what your folks who thought theyd remove me would put in my cake? In short, I am still waiting on my money. If the bank has to get it could take up to 90 days. I asked the owner to return the funds so Ill update this when I at least receive a refund. Do yourself a favor and try to support a business with some sense of community not this stale joint.
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Danielle Villaronga
By far the BEST gourmet bakery Ive come across in a loooooong time. Considering how much I love to bake, trust me when I say you will not be disappointed. What Sarah and Shaun have created really takes the cake! I live about 30 minutes away but Ive used them for my daughters baptism, 1st birthday and now for my upcoming baby shower. The Batter Co.s Flavors are delicate, scrumptious and just the right amount of sweet. You definitely need to try the White Chocolate Raspberry and Red Velvet. The Mimosa is also DEVINE though they dont showcase that flavor. Whatever you get is a sure fire win
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Christine Daley
Batter Co. is one of my favorite South Florida companies. I have used them for my wedding, parties, and anytime I need a mini-cupcake pick me up. Sarah and Shaun are wonderful, kind, talented, and will go above and beyond to make your big day, or even a regular day, wonderful. It goes without saying that everything they make is delicious, but I have to say their salted caramel/chocolate cake flavor is beyond my favorite. Their prices are excellent and fair, and they will work with you to make whatever vision you need come true. I seriously cannot recommend them enough.
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trehring
Its hard to imagine so much flavor could fit in one bite! Each one is baked to perfection. I have been a regular customer since they opened over two years ago and am still amazed that they can make that many cupcakes at one time, and deliver such consistency. It is truly amazing. The best part is, that with these bite-sized cupcakes, there is no need to settle on just one flavor! Not to mention, the proprietors are as nice as can be, and the shop is as pretty as its confections.
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Jamie Lipman
Absolute-ly obsessed with Sarah and Shaun and Batter Co. I had the honor of having them showcase not only their incredible and probably hands down best mini cupcakes I have ever tasted but also their charming and retro dessert truck at one of the most important events of my life. They are a true joy to work with, as easygoing and helpful as anyone could hope. They have a wonderfully special product and an even more deliciously special business to emulate.
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K Rivas
I love Batter Co!!! I took these mini yummy cup cake bites to a party and people were like "where did you get these" & "do you have their contact information". Many of the guests even took pictures of the packaging to save the contact information. I would say my favorite flavors are peanut butter fluff and the white chocolate raspberry!!! If you stop by the store have an ice coffee it will keep you going all day:) Kay
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Janive Santini
Sarah and Shaun have taken incredible care of me for any event that I need help with! My business is better because of Batter Co! Their flavors are absolutely INCREDIBLE, and the attention to detail they take in each of their cakes and cupcakes gives me comfort in knowing that my client is going to be thrilled with not only flavor, but also presentation! This local business has earned a client for life!